Supervisor Family Centered Services

Father Flanagan's Boys' Home; Pearland (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Boys Town is seeking a supervisory professional to oversee in-home family services, ensuring safe, compliant delivery and effective supervision of consultants and staff. You will monitor service plans, risk management, and interagency coordination to support children and families.

The role emphasizes leadership, training, and adherence to regulatory standards, with potential travel and on-call duties as needed by contract requirements.

Qualifications

• Bachelor's degree in Human Services or related field required.
• Master's degree preferred.
• Note: education/experience may vary by site location and contract requirements.
• Minimum 2 years of experience with children and families required.

Responsibilities

• Oversees and supports safe and effective provision of services.
• Provides supervision and education related to safety and abuse risk.
• Responds to reports of suspicious or inappropriate behavior.
• Assists in screening referrals to the program.
• Maintains records and documentation on service plans and case notes.
• Develops and monitors staff training and career path trajectories.

Skills

Team leadership

Crisis intervention

Communication skills

Public assistance knowledge

Education

Bachelor's degree in Human Services or related field

Master's degree preferred

Tools

Microsoft Office

Job description

Provides in-home intervention to children and their families utilizing a skill based, solution focused model to help families adopt positive solutions to problems through the teaching of skills and behavioral techniques accessing community resources and support.

MAJOR RESPONSIBILITIES & DUTIES:

• Oversees and supports safe and effective provision of services
• Requires employees to adhere to policies related to safety and boundaries with service recipients.
• Attends safety and abuse risk management training as assigned.
• Provides employees with on-going supervision and education related to safety and abuse risk.
• Responds quickly and confidentially to reports of suspicious or inappropriate behavior.
• Follows mandated abuse reporting requirements.
• Contributes to ongoing program development and assumes responsibility for delivery of services to children and families
• Supervises Consultants in developing, monitoring, and reviewing service plans developed by consultants for children and families as well as developing subsequent plans throughout care.
• Supervises and provides assessment of staff problems and develops strategies to solve them.
• Acts as an advocate for children and families.
• Monitors and ensures that records and documentation, including service plans, forms, reports, case notes, narratives, outcome measures, and demographics, are completed appropriately and on time.
• Assists in accepting and screening referrals to the program.
• Supervises and participates in service planning reviews, progress reviews, staff meetings, and case reviews.
• Ensures appropriate level of direct contact with families per program requirements, and remains available to staff and families 24/7, for crisis intervention as needed.
• Promotes safety through ongoing training and supervision and promotes culture of professionalism through role modeling, profession, and respect.
• May be trained to become a certified Common Sense Parenting Instructor and as a certified instructor may be asked to conduct Common Sense Parenting (CSP) Courses at designated locations as assigned.
• May provide outreach and prevention services to include increasing community awareness, and offering informational and educational service programs to youth and families as required.
• Assumes supervisory and administrative responsibility for the In-Home Family Services Provides and documents on-going and regular supervision to Consultants.
• Assists in screening, hiring, and directing program staff; provides training for staff; provides observation and direction to Consultants while in the field.
• Develops and monitors career path trajectories for Consultants with particular emphasis on educational and experiential requirements necessary to assume the next level of program responsibility.
• Builds and maintains relationships with community funding entities, governmental agencies, service providers, sources of support for families within the community and all program consumers.
• Develops and maintains effective data collection systems, providing required and appropriate data.
• Establishes and implements systems to predict and prevent potential problems.
• Reviews individual staff data to ensure that program guidelines are being followed, and uses data to improve efficiencies, outcomes, and staff development.
• Implements and ensures compliance with all contractual, regulatory, program, and accrediting body standards; provides necessary documents, maintaining certifications and licensures as required.
• Manages notifications of changes in professional status or standing that may affect job status or program compliance.

KNOWLEDGE, SKILLS, AND ABILITIES:

Solid understanding of the philosophy and function of public assistance and social services systems. Knowledge of recognized interventions such as risk assessment and crisis intervention in order to address identified service needs. Knowledge of regulatory requirements pertaining to youth care and the ability to learn, apply, and explain complex regulations and policies governing child welfare processes and services. Ability to function independently and have flexibility, personal integrity, and the ability to work effectively with youth, staff, and support agencies. Knowledge of community resources and service providers available in the geographical area; knowledge of the functions and services of the community organizations and related human services. Ability to communicate with individuals at all levels in the organization and with external business contacts in an articulate, professional manner while maintaining necessary degree of confidentiality. Computer skills in Microsoft Office. Ability to successfully lead a team of associates and to supervise family intervention services, be knowledgeable of, and comply with, statutes and policies which affect target population. Strong knowledge of Boys Town model.

REQUIRED QUALIFICATIONS:

• Bachelor's degree in Human Services or related field required.
• Master's degree preferred.
• NOTE: Education and experience requirements may be higher based on Affiliate Site location, Local contracts, and Federal/State contract requirements.
• Minimum 2 years of experience including working with children and families required.
• Possess a valid driver's license with a good driving record and pass an annual Motor Vehicle Registration (MVR) check required.
• Ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job required.
• Meet auto insurance requirements established by Boys Town policy and/or State and Local laws required.
• On-call (continuously or rotationally) to provide support required.
• Based on contract, license may be required.
• Central Florida: CPR certification obtained during pre-service training per contract requirements required.

PREFERRED QUALIFICATIONS:

• Management and supervisory experience preferred.
• Experience working with children and families in community-based programs or Boys Town Programs preferred.
• Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.
• Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.

PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT:

Reasonably expected to have and maintain sufficient strength, agility, and endurance to perform during stressful (physical, mental and emotional) situations encountered on the job without compromising their health and well-being or that of their fellow employees, youth, or families. Duties are performed in a variety of environments ranging from highly stressful and potentially aggressive to casual and leisurely, in both indoor and outdoor settings. While performing the duties of this job, the employee is subject to outside weather conditions and maybe required to visit homes with substandard living conditions and domestic pets. Care and respect for others is more than a commitment at Boys Town – it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003. Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. Unique perks to Boys Town employees and their families include free visits to Boys Town physicians and free prescriptions under the Boys Town Medical Plan, tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

Boys Town is a 501(c)(3) nonprofit recognized by the IRS, and all donations to Boys Town are tax deductible in accordance with IRS regulations. Boys Town follows a policy of non-discrimination in accordance with the law.