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Good Samaritan Regional Medical Center, part of Samaritan Health Services, seeks an Environmental Services Supervisor to oversee daily operations and supervision of staff. The role emphasizes training and maintaining departmental records, with a focus on clean, safe, sanitary environments.
Candidates should have a high school diploma or equivalent and relevant custodial experience, plus leadership skills. Computer skills are preferred.
Facility Good Samaritan Regional Medical Center
Responsible for the day-to-day operations of the Environmental Services department and provides support to Environmental Services Leadership. Assists in supervision of departmental staff, training of employees and maintenance of department records.
DEPARTMENT DESCRIPTION
Environmental Services provides a professional, clean, safe, and sanitary environment for Samaritan Health Services in support of the health care mission. Services including cleaning and floor/carpet care, repairs, loans of tables/chairs and equipment, custodial services, linen distribution and waste removal.
EXPERIENCE/EDUCATION/QUALIFICATIONS
High school diploma or equivalent required.
One (1) of the following required:
Three (3) years experience in a custodial/janitorial/housekeeping position required.
One (1) year leadership experience required.
Experience and/or training in computer applications preferred.
KNOWLEDGE/SKILLS/ABILITIES
Customer Service - Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.
Problem Solving - Ability to identify complex problems, review related information, employ creativity and alternative thinking to develop and evaluate options and implement solutions.
Time Management- Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.
Stress Tolerance and Self Control- Ability to maintain patience and composure, control emotions, set clear boundaries and moderate high stress, difficult situations. Ability to respond quickly and appropriately and to adjust actions as needed to best meet the needs of the department and facility.
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