Supervisor, Dock

20 Saia Motor Freight Line LLC; Milwaukee (WI); On-site; USD 52,000 - 72,000; Full time

Job summary

Saia is seeking an experienced supervisor to oversee terminal dock operations, including sorting, handling, loading, and unloading freight. You will direct daily dockworker activities and ensure compliance with company policies and government regulations.

The role requires 5+ years in warehouse or dock operations, supervisory experience, knowledge of DOT regulations, forklift certification or hazmat training, and a commitment to safety and accuracy.

Qualifications

• Must have at least 18 years of age and be legally authorized to work in the United States.
• High school diploma or GED required; ability to read, write, and comprehend English.
• Prior supervisory experience preferred; knowledge of dock operations and safety rules.
• Experience with DOT regulations and safety procedures is desirable.

Responsibilities

• Oversee safe and efficient dock operations for all terminal staff.
• Direct and evaluate dockworkers to ensure proper equipment use and procedures.
• Conduct daily inspections to meet policies, DOT standards, and regs.
• Train and coach dockworkers on safety, performance, and equipment use.
• Review reports and suggest improvements for terminal efficiency and service.
• Promote a safe, clean, and organized dock environment.

Skills

Supervisory experience

DOT regulations knowledge

Forklift certification

Hazmat training

Safety procedures

Attention to detail

Education

High school diploma or GED

Tools

Pallet jack

Job description

Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.

Position Summary

Supervises terminal operations, including sorting, handling, loading, and unloading freight. Manages daily dockworker activities and ensures compliance with company policies and government regulations.

Major Tasks and Responsibilities

Oversees safe and efficient dock operations for all terminal staff. Directs and evaluates dockworkers to ensure proper use of equipment and adherence to procedures. Conducts daily inspections to maintain compliance with company policies, Department of Transportation standards, and other regulatory requirements. Trains and coaches dockworkers on safety practices, operational performance, customer service, and equipment usage. Reviews operational reports and provides recommendations to improve terminal efficiency and service. Promotes and enforces a safe, clean, and organized dock environment.

Minimum Qualifications

• Must be at least 18 years of age.
• High school diploma or GED.
• Authorized to work in the United States.
• Read, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various shipping documents, reports and records required of the position.

Preferred Qualifications

• 5+ years of warehouse, freight, dock, forklift, or pallet jack experience.
• Prior supervisory experience.
• Strong knowledge of Department of Transportation (DOT) regulations and safety procedures.
• Forklift certification or hazmat training.
• Strong attention to detail and accuracy in verifying shipments.

Work Conditions and Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stand, walk, bend, stoops, and lift throughout the shift. Frequent lifting, pushing, pulling, or carrying freight up to 100 pounds; team lift or mechanical assistance required for heavier items. Regular use of hands and arms for handling freight, operating pallet jacks, and securing loads. Ability to climb on and off forklifts, trailers, and dock platforms safely. Adequate vision and hearing (with or without correction) to operate equipment, read labels, and follow safety signals. Ability to work in varying temperatures and weather conditions, including heat, cold, rain, and snow due to dock and yard exposure. Ability to work varying schedules, including nights, weekends, and holidays based on operational demands.

Benefits

At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.

Equal Opportunity Employer Statement

Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About Saia

With headquarters in Georgia, Saia LTL Freight operates across the U.S. and employs thousands of people nationwide. Through our network of partners, we serve the balance of the U.S. including Alaska and Hawaii, plus Puerto Rico, Canada and Mexico. Through our three operating service groups-Saia LTL, LinkEx, and Saia Logistics Services-we provide complete transportation and logistics solutions. As a company, Saia is dedicated to providing every employee the opportunity and environment to continue to grow and contribute, individually and as part of a team.