Supervisor - DC Operations - Weekend Evening Shift

AEO; Hazle Township (PA); Vor Ort; USD 65.000 - 95.000; Vollzeit

Benefits dieser Stelle

Health care benefits

401(k) retirement benefits

Paid time off

Employee stock purchase program

Zusammenfassung

AEO is seeking a DC Supervisor to lead a team of hourly associates in a high‑volume, technology‑enabled distribution center in Hazle Township, PA. You will drive performance, uphold safety standards, and partner with HR/support teams to resolve issues and coach for improvement.

The role emphasizes associate development, inclusive leadership, and alignment with AEO values while meeting daily fulfillment targets across all channels.

Qualifikationen

• Bachelor’s degree in Business, Supply Chain, Logistics, or equivalent preferred.
• Minimum 2 years of leadership experience in distribution or high-volume environments.
• Strong communication and organizational skills; bilingual a plus.

Aufgaben

• Lead hourly associates; coach, train, and develop teams for coverage and performance.
• Communicate daily goals, quality expectations, and company updates to staff.
• Support performance reviews, merit processes, and promotions.

Kenntnisse

Leadership

Communication

Problem-solving

Bilingual English/Spanish

Ausbildung

Bachelor’s degree in Business, Supply Chain, Logistics, or equivalent

Tools

Google Workspace

AI-enabled tools

Jobbeschreibung

POSITION SUMMARY:

The DC Supervisor leads, develops, and engages a team of hourly associates to ensure the accurate, safe, and efficient processing, movement, and fulfillment of merchandise within a high‑volume, technology‑enabled distribution environment. This role drives operational performance, fosters a culture of safety and inclusion, and ensures seamless service to both internal and external customers across all fulfillment channels.

RESPONSIBILITIES /ESSENTIAL FUNCTIONS:

• Model AEO’s core values through integrity, accountability, teamwork, and a commitment to associate development.
• Serve as a trusted point of contact for associate concerns; manage issues with confidentiality, objectivity, and partnership with HR/support teams..
• Uphold professional boundaries and conduct at all times; model respectful communication, appropriate workplace interactions, and adherence to company policies.
• Recruit, train, coach, and develop hourly associates; lead teams of varying sizes while ensuring operational coverage and performance.
• Foster a positive, inclusive, and engaged work environment aligned with AEO culture.
• Provide timely coaching, feedback, and performance management; address behavior or performance gaps with clarity and professionalism.
• Serve as a primary point of contact for associate concerns; manage sensitive situations with discretion and partnership with HR/support teams.
• Communicate daily production goals, quality expectations, and company updates to associates.
• Support annual performance reviews, merit processes, and promotion decisions.
• Demonstrate openness to feedback and proactively build action plans to improve performance.

LEADERSHIP, TALENT & CULTURE

• Support omni‑channel fulfillment by understanding departmental service commitments and customer impact.
• Partner with planning and leadership teams to optimize staffing, workflow, and productivity.
• Balance labor across departments to meet daily operational targets while maintaining strong communication with internal partners.
• Collaborate with support teams (Maintenance, IT, Safety, etc.) to meet service‑level agreements and resolve operational issues.
• Ensure quality, accuracy, and safety standards are consistently met; coach for improvement where needed.
• Promote a safety‑first culture; complete monthly/quarterly safety scorecard requirements and support incident investigations.
• Maintain merchandise and equipment security within assigned areas.
• Escalate operational concerns promptly and provide thoughtful recommendations for resolution.
• Support continuous improvement initiatives and contribute to network‑wide projects.

CONTINUOUS IMPROVEMENT & INNOVATION

• Demonstrate a continuous improvement mindset; identify opportunities to streamline processes and enhance productivity.
• Participate in cross‑functional initiatives and support implementation of new technologies or processes.
• Exercise sound judgment and make timely decisions that positively impact operational flow.

PHYSICAL & SCHEDULING REQUIREMENTS

• Ability to walk and stand for prolonged periods to maintain floor presence, observe workflow, and provide real‑time support to associates.
• Ability to lift up to 50+ lbs consistently.
• Flexibility to support changing business needs, including shift changes, schedule adjustments, and departmental reassignments.

QUALIFICATIONS

• Bachelor’s degree in Business, Supply Chain, Logistics, or equivalent experience preferred.
• Minimum 2 years of leadership experience in distribution, warehouse, retail, or related high‑volume environment; omni‑channel or e‑commerce experience preferred.
• Strong communication, interpersonal, and organizational skills.
• Demonstrated problem‑solving ability and a strong sense of urgency.
• Proficiency in Google Workspace, AI‑enabled tools, and general computer applications.
• Ability to work independently and make informed decisions.
• Bilingual (English/Spanish) preferred.
• Strategic thinker with the ability to build relationships, develop talent, and drive results in a fast‑paced environment.
• Demonstrated flexibility to support multiple shifts or departments as needed.

PAY/BENEFITS INFORMATION:

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full‑time / exempt or non-exempt), and years of service. For additional information, please clickhere.
• AEO may also provide discretionary bonuses and other incentives at its discretion.