Supervisor, Collections

Cardinal Health; Montpelier (VT); On-site; USD 69,000 - 98,000; Full time

Benefits offered by this job

Medical, dental and vision

Paid time off

401k savings

HSA

MyFlexPay

FSAs

Disability coverage

Work-Life resources

Parental leave

Wellness programs

Job summary

Cardinal Health’s Collections team is responsible for the timely collection of outstanding accounts receivable, developing payment plans, and maintaining trusted relationships with customers and internal partners.

The role collaborates with service leaders and cross-functional stakeholders to resolve disputes, analyze trends, and drive operational excellence across global teams.

Qualifications

• Bachelor’s degree or equivalent work experience preferred.
• 4–8 years of experience, preferred.
• Experience leading or coordinating others preferred.

Responsibilities

• Collect outstanding receivables and build payment plans with customers.
• Serve as point of contact with designated accounts.
• Research complex payment discrepancies and identify root causes.
• Analyze receivable performance, risks, trends, and opportunities.
• Communicate with customers, partners, and leadership, including meetings/presentations.
• Collaborate cross-functionally to resolve issues and improve outcomes.
• Drive process improvements across onshore/offshore teams.
• Support project-based initiatives requiring coordination across departments.

Skills

Experience management

Relationship building

Analytical skills

Travel up to 10%

Team coordination

Education

Bachelor's degree or equivalent

Job description

US-Nationwide-FIELD

Full time

20189193

What Collections contributes to Cardinal Health

Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization’s assets.

Collections is responsible for the collection of outstanding accounts receivable. This includes dispute research, developing payment plans with customers, and building relationships of trust with customers and internal business partners.

Responsibilities

• Responsible for the collection of outstanding accounts receivable. This includes dispute research, developing payment plans with customers, and building relationships of trust with customers and internal business partners.
• Work directly with Service Leader for designated accounts for a single point of contact approach.
• Research and resolve complex payment discrepancies and identify root-cause solutions.
• Analyze and report on receivable performance, risks, trends, and collection opportunities.
• Communicate effectively with customers, business partners, and leadership, including leading meetings and presentations.
• Collaborate cross-functionally with internal and external stakeholders to resolve issues and improve outcomes.
• Drive operational excellence and process improvement initiatives across onshore and offshore teams.
• Support project-based and strategic initiatives requiring coordination across multiple departments.

Qualifications

• 4-8 years of experience, preferred
• Bachelor’s degree in related field, or equivalent work experience, preferred
• Experience leading, coaching, or coordinating the work of others, preferred
• Ability to build relationships and effectively collaborate with internal and external stakeholders.
• Strong problem-solving and analytical skills with attention to detail.
• Willingness to travel up to 10% as needed.

What is expected of you and others at this level

• Coordinates and supervises the daily activities of operations or business staff
• Administers and exercises policies and procedures
• Ensures employees operate within guidelines
• Decisions have a direct impact to work unit operations and customers
• Frequently interacts with subordinates, customers, and peer groups at various management levels
• Interactions normally involve information exchange and basic problem resolution

Anticipated salary range: $68,500 - $97,700

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities.

We are a crucial link between the clinical and operational sides of healthcare, delivering end-to-end solutions and data-driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care.

With more than 50 years of experience, we seize the opportunity to address healthcare’s most complicated challenges - now, and in the future.

View Cardinal Health on YouTube (http://youtube.com/user/CardinalHealth)