Supervisor Clinic Operations - Float Pool

Providence Health & Services; Santa Rosa (CA); On-site; USD 49,000 - 74,000; Full time

Job summary

Providence Health & Services in Santa Rosa, CA is seeking a Front Office Manager to oversee daily office operations, staffing levels, and the delivery of care policies. This role acts as liaison among site staff, physicians, health plans, and administrative teams to ensure smooth patient access and service quality.

The successful candidate will have at least 3 years in a medical office setting with supervisory experience, and may be required to drive as part of duties.

Qualifications

• 3 years experience in a medical office setting, OR supervisory/managerial experience.
• Driving may be necessary; must have a valid driver license and auto insurance upon request.
• Experience implementing and enforcing operating policies and procedures.

Responsibilities

• Oversee front office operations, staffing levels and adherence to policies and procedures.
• Serve as liaison between site employees, physicians, health plans and administrative team.

Skills

Supervisory/managerial experience

Medical office experience

Education

Bachelor's Degree

Job description

Description

Works collaboratively with the Medical Office Manager/Medical Office Administrator and the Chief of Staff to ensure appropriate access and delivery of care within the medical office. Functions as a liaison between the site employees, physicians, health plans, MSO and administrative team. Oversees the front office operations including but not limited to appropriate staffing level, delivery and adherence of policies and procedures.

Why Join Providence?

Provincial caregivers are not simply valued - they're invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Upon request: Driving may be necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving. Caregivers will be expected to provide proof of driver license and auto insurance upon request. See policy for additional information.
• 3 years experience in a medical office setting, OR
• Supervisory/managerial experience.

Preferred Qualifications:

• Bachelor's Degree From an accredited institution.
• Experience in the interpretation, implementation, and development operational policies and procedures.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.

PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, and federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Pay Range

$35.26 - $53.94

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.