Supervisor-Cashiering

PRWT Services; Philadelphia (Philadelphia County); On-site; USD 42,000 - 54,000; Full time

Job summary

PRWT Services is seeking a Supervisor to oversee cashiering locations within contract guidelines and under the Manager's leadership. Responsibilities include scheduling, payroll, coaching staff, and ensuring accuracy of daily transactions.

The role requires strong English communication, prior cashiering experience, and supervisory ability, with oversight of daily workloads, reporting, and staff development. This position is based in the United States, Philadelphia area.

Qualifications

• High School diploma or GED.
• 3+ years cashiering experience.
• 2+ years supervisory/management experience.
• Ability to read, write, and understand English.
• Excellent oral and written communication skills.
• Proven leadership and staff coaching ability.
• Ability to perform basic math including discounts, interest, rates and percentages.

Responsibilities

• Prepares work schedule to expedite workflow.
• Handles escalated issues.
• Follows up on client requests to implement new procedures.
• Assigns duties and checks for accuracy.
• Assists manager with hiring and termination input.
• Coaches, counsels, and applies corrective actions.
• Trains staff.
• Assists staff with daily duties when needed.
• Motivates staff and supports departmental goals.
• Communicates with client in Manager's absence.
• Balances all daily transactions.
• Completes weekly payroll.
• Completes daily, weekly, and monthly reports.
• Prepares monthly schedule.
• Approves or denies vacation requests.
• Other duties as assigned.

Education

High School diploma or GED

Three (3) years cashiering experience

Two (2) years supervisory/management experience

Read, write, and understand English

Excellent oral and written communication skills

Ability to lead and provide staff coaching

Basic math and numerical calculation (discounts, interest, rate, ratio, percent)

Job description

SUMMARY

Supervisor is responsible for supervising and coordinating activities of the Cashiering locations within the guidelines of the contract and under the leadership of the Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

• Prepares work schedule to expedite workflow
• Handles escalated issues
• Follows up on requests from clients to implement new procedures
• Assigns duties and examines work for accuracy
• Assist and provide input to manager with hiring and termination
• Responsible for coaching, counseling, and /or corrective actions of staff
• Responsible for staff training
• Assist staff with job duties when needed
• Motivate staff and participate in departmental goals
• Communicate with client in absence of Manager
• Balances all daily transaction
• Completes weekly payroll
• Completes daily, weekly, and monthly reports
• Prepare monthly schedule
• Approve and/or deny vacation requests
• Other duties as assigned

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

• High School diploma or general education degree (GED)
• Possess at least three (3) years prior experience in the performance of cashiering functions
• Possess at least two years previous supervisory/management experience; or equivalent combination of education and experience
• Ability to read, write, and understand English
• Excellent oral and written communication skills
• Proven ability to manage and provide leadership
• Ability to add, subtract, multiply and divide.
• Ability to calculate figures and amounts such as discounts and interest.
• Ability to compute rate, ration and percent.
• Ability to define, as well as solve problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

___% Standing_85_% Sitting___% Lifting

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.