Supervisor-Care Management *BSN & RN Required; 3 years of relevant experience required*

NYU Langone Hospitals; New York (NY); On-site; USD 128,250 - 160,000; Full time

Benefits offered by this job

Comprehensive benefits package

Holistic employee wellness program

Generous time-off program

Job summary

A major healthcare institution in New York seeks a Supervisor of Care Management. The candidate will oversee utilization management, coordinate discharge planning, and ensure quality care practices. Qualifications include a Bachelor's in Nursing, a valid RN license, and 3–5 years of related experience. The role emphasizes effective communication, leadership, and problem-solving skills, contributing to a supportive healthcare environment. The position offers a competitive salary range of $128,250.00 – $160,000.00 annually, along with comprehensive benefits.

Qualifications

• Must possess a current and valid New York State Registered Professional Nurse license.
• BLS certification issued by the American Heart Association is required.
• Minimum 3–5 years of relevant experience in acute care and utilization management.

Responsibilities

• Supervise utilization management in accordance with the Hospital Utilization Review Plan.
• Participate in the development of policies for the Case Management Department.
• Oversee completion of discharge planning and patient assessment procedures.

Skills

Excellent communication skills

Organizational skills

Leadership skills

Problem-solving skills

Education

Bachelor’s Degree in Nursing

Master’s Degree in Nursing

Tools

MS Office

Job description

NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center that offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

Learn more about NYU Langone Hospital—Long Island, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

Position Summary

We have an exciting opportunity to join our team as a Supervisor‑Care Management *BSN & RN Required; 3 years of relevant experience required*. In this role, the successful candidate supervises the utilization management in accordance with the Hospital Utilization Review (UR) Plan, in addition to discharge planning and progression of care management in order to promote quality of care, safe transitions in care and appropriate utilization of resources. The role is responsible for the coordination and maintenance of programs/processes necessary for the daily operations of the Case Management Department.

Job Responsibilities

• Provides for in‑service educational updates as necessary for staff development. Schedules educational services to other disciplines as necessary for the promotion of quality patient care.
• Participates in the development of policies and procedures of the Case Management Department inclusive of the functions of utilization management, discharge planning, post‑acute care placement, and insurance denial appeals.
• Oversees the departmental quality performance improvement program. Supervises staff referral of recognized quality of care issues to the Quality Management Department for assessment. Oversees the departmental quality improvement program inclusive of the maintenance of quality indicators and their measurement.
• Performs other duties as assigned.
• Supervises departmental activities regarding utilization management and concurrent denials. Oversees completion of utilization management admission and continued stay screening and assessment procedures inclusive of the appropriate documentation according to departmental standards. Supervises the issuance of Hospital Issued Notice of Non‑coverage (HINN) Notice Of Non‑Coverage (NONC) Notice Of Discharge and Medicare Appeal Right (NODMAR) letters to patients as appropriate.
• Oversees completion of discharge planning screening and patient assessment procedures inclusive of the appropriate medical record documentation according to departmental standards. Facilitates interdisciplinary health care team communication and coordinates case conferences as warranted. Supervises the implementation of comprehensive post‑acute care discharge plans based upon in‑depth assessment of patient needs inclusive of coordination of interdisciplinary and community activities. Facilitates collaborative relationships with external post‑acute care agencies/facilities.
• Provides guidance and support to staff regarding progression of care management including partnering with Physician Advisors to Promote Overall Winthrop Efficiency (POWER) with unit rounds and service specific rounds.

Minimum Qualifications

• Bachelor’s Degree Nursing.
• Current and valid New York State Registered Professional Nurse license.
• BLS certification (Issued by the American Heart Association‑AHA).
• NYS DOH certification as a Patient Review Instrument (PRI) Assessor.
• 3–5 years in‑depth experience inclusive of acute care clinical patient care, utilization management, discharge planning, post‑acute care placement, and insurance denial management.
• Excellent communication (both oral and written), interpersonal, strong organizational, leadership, prioritization, problem‑solving and deductive reasoning skills.
• Knowledge of insurance denial and appeals process inclusive of external appeal, dispute resolution authority issues, commercial and government reimbursement mechanisms and managed care issues.
• Enhanced understanding of utilization management, progression of care, and case management operations within the acute care Hospital setting.
• Expanded clinical knowledge of standards of practice applicable to levels of patient care.
• Basic computer skills including MS Office.

Preferred Qualifications

• Master’s Degree Nursing.
• NYS Department of Health (DOH) certification as a Screen Assessor.
• 1–2 years Management or supervisory experience.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Hospital—Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time‑off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well‑being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Hospital—Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $128,250.00 – $160,000.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here.