Supervisor - Blue Collar Coffee Company

Geronimo Hospitality Group; Beloit (WI); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Employee Discounts

Paid Time Off

Training & Development Opportunities

401K

Medical Benefits

24/7 Online Care

Pet Insurance

Job summary

Geronimo Hospitality Group seeks a Coffee House Supervisor to lead Blue Collar Coffee Co.'s team. You’ll oversee hiring, scheduling, payroll, inventory control and weekly orders while upholding high standards of guest service and product quality.

You will train staff, enforce procedures, and drive cost containment, scheduling efficiency, and a positive work environment across all shifts.

Qualifications

• High school diploma or equivalent required.
• Experience in front-of-house operations and/or assistant management.
• Knowledge of guest service standards and cash handling basics.

Responsibilities

• Oversee hiring, scheduling, payroll and other managerial duties as assigned.
• Coordinate weekly ordering and communicate product changes as needed.
• Ensure adherence to Geronimo Hospitality standards for service and sanitation.
• Develop and improve staff training programs and policies.
• Maintain guest-focused service and respond to inquiries and complaints.
• Assist in achieving sales, cost control and staff development objectives.

Skills

Front-of-house management

Team leadership

Customer service

Payroll / scheduling

Education

High school diploma or equivalent

Tools

POS system

Job description

Description

STEP INTO THE BIG LEAGUES

Geronimo Hospitality Group ain't your normal work environment. We are a collection of award winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don’t raise the bar. We are the bar. We create destinations, not pit stops, and we’re looking for people who are ready to join a team that pushes boundaries and values hard work every day.

BLUE COLLAR COFFEE COMPANY

Enjoy espresso and handcrafted coffee drinks made from beans roasted by Wisconsin-based Ruby Coffee Roasters. We offer a robust drink menu including tea and smoothies and a welcoming, friendly environment, Blue Collar Coffee Co. serves coffee with character for hardworking people.

PERKS OF THE JOB

We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return.

YOUR ROLE IN CREATING GERONIMOMENTS

In this role, you’ll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience.

As the Coffee House Supervisor, you will oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. You will assist in development of training, placing weekly orders, and assist with interviewing and hiring.

WHAT YOUR DAY WILL LOOK LIKE

• Assist with hiring, scheduling, payroll, inventory, and other managerial duties as assigned.
• Oversee that ordering is completed weekly and communicate product alterations or substitutions as needed.
• Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
• Assist in the development and improvement of the training programs and policies/procedures as needed.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Respond to guest inquiries and complaints.
• Ensure that all food and products are consistently served according to Geronimo Hospitality standards.
• Achieve restaurant objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Fill in where needed to ensure guest service standards and efficient operations.
• Continually strive to develop staff in all areas of managerial and professional development.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.

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Requirements

WHAT IT TAKES TO SUCCEED

Education

• High school diploma or equivalent

Experience and/or Training

• High level of professionalism.
• Knowledge of service and food and beverage, generally involving at least 1 years of front-of-house operations and/or assistant management positions.
• Possess excellent basic math skills and have the ability to operate a POS system.

Licenses/Certificates

• Food Manager Certification

MANDATORY REQUIREMENT

• U.S. Work Authorization (required).

JOIN A TEAM THAT MAKES AN IMPRESSION

At Geronimo Hospitality Group, we are cool people who work hard. Every shift, every day, we push the boundaries and strive to be the best. If you’re ready to own your work and create exceptional experiences, we want you on our team! Geronimo Hospitality Group is an Equal Employment Opportunity employer.