Supervisor- Blood Components

American Red Cross; Douglasville (GA); On-site; USD 65,000 - 79,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401K with match

Paid Time Off 15+ days

Job summary

The American Red Cross is seeking a Laboratory Components Supervisor to oversee daily operations, staff, and compliance in the Components department. This role requires strong leadership, attention to safety, and coordination of scheduling and training.

You will ensure inventory integrity, implement process improvements, and support quality control while maintaining a compliant, efficient workflow. Competitive benefits accompany the position.

Qualifications

• Must have effective communication and customer service skills.
• Knowledge of blood products, supplies, and the ability to interact with diverse customers is required.
• 1 year of lead or supervisory experience.
• Minimum 3 years of related experience or equivalent combination of education and related experience.

Responsibilities

• Supervise and direct daily operations of the Components department.
• Hire and supervise staff and volunteers; train, coach, and evaluate.
• Ensure compliance with state and federal regulations and policies; manage invoices and payments.

Skills

Communication skills

Customer service

Teamwork

Leadership/Supervisory

Education

Bachelor's degree (plus)

Job description

Job Description:

WHY CHOOSE US? Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW

You will be responsible for the daily operations of the Components Laboratory. Hire and supervise staff. Participate in education and training activities. Ensure compliance with federal, state, ARCBS directives and regional policy and procedures and regulations. Ensure compliance with safety policies and procedures in the work area. Always use applicable protective equipment, to prevent exposure to potentially infectious blood and body fluids.

WHERE YOUR CAREER IS A FORCE GOOD

Key Responsibilities:

• Supervise and direct daily operations of the Components department
• Responsible for the supervision of staff and volunteers including, but not limited to, hiring, training, coaching, engaging, evaluating, and disciplining to ensure a well-qualified team and to enhance operational success and compliance. Responsible for staff training and certification of competency. Prepare work schedules and ensure appropriate coverage for assigned shift. Supervise all work processes and ensure work is performed accurately and efficiently.
• Ensure compliance with state and federal regulations, and regional policies and procedures. Perform supervisory review of documents. Ensure Invoice monitoring, reconciliation, and timely payment of all bills.
• Supervise good inventory management practices. Ensure routine analysis of routes used to ensure the most cost-effective methods are in place.
• Ensure quality and quantity of manufacturing and distribution goals are met, including timelines. Ensure accurate electronic and physical inventories location for products are maintained.
• Participate in documenting, investigating, troubleshooting, and preventing recurrence of department errors, problems, and customer concerns/complaints. Communicate with Laboratory staff when necessary to resolve problems.
• Participate in process improvements within area of responsibility. Lead suspect product/sample management process.
• May participate in the validation of hardware, software, instrumentation, test kits, and procedures as directed. May perform, review, and approve quality control on products, reagents, equipment, and various test kits. Serve as departmental expert on the applicable computer systems. Maintain the required records and files.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

Standard Schedule: Tuesday to Saturday 10p-0630am

Pay Information: $72,000+ Depending on relevant experience.

WHAT YOU NEED TO SUCCEED:

• Minimum 3 years of related experience or equivalent combination of education and related experience required.
• 1 year of lead or supervisory experience.
• Must have effective communication and customer service skills. Knowledge of blood products, supplies, and the ability to interact with diverse customers (internal and external) is required. Ability to work on a team.
• Travel: Not required.
• The combination of a candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).

WHAT WILL GIVE YOU THE COMPETITIVE EDGE:

• Education: Bachelor's degree is a plus
• Blood Bank or Pharmaceutical manufacturing experience is a plus.

BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights