Supervisor, Beverage

Yaamava' Resort & Casino at San Manuel; California (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Yaamava’ Resort & Casino at San Manuel is seeking a Supervisor, Beverage to lead beverage operations with a focus on service excellence and brand standards. You will schedule staff, train on beverage preparation, service, and compliance while maintaining inventory controls and quality across all beverage venues.

You will supervise performance, handle disciplinary actions as needed, and coordinate with leadership to meet sales, profitability, and cost-control goals while ensuring safe, compliant

Qualifications

• Bachelor-level not required; associate degree accepted in related field.
• Demonstrated ability to supervise a high-volume beverage operation.
• Knowledge of local/state/federal alcohol regulations and licensing standards.

Responsibilities

• Oversee day-to-day beverage operation across venues and bars.
• Manage scheduling, training, performance, and disciplinary actions.
• Ensure inventory, ordering, receiving, storage, and waste logs are accurate.
• Maintain sanitation, safety, and maintenance of beverage equipment and areas.
• Collaborate with venue leadership on goals and cost controls.
• Resolve staff and guest concerns in a timely, professional manner.

Skills

Team supervision

Customer service

Regulatory compliance

English communication

Cost control

Education

Associate’s degree in Food Service, Hospitality, Business Management or related field

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Job Description

Under the direction of the Assistant Manager, Beverage, the Supervisor, Beverage is responsible for the efficient scheduling and oversight of subordinate employees to continuously improve the quantity and quality of work done up to our Yaamava’ Brand Standards and to ensure efficient and economical work operations. Area of responsibility is the beverage areas and assigned bars. Supervisory functions include a range of duties and responsibilities for planning, organizing, training, audits, and dealing effectively with employee-management concerns.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Assists with day-to-day operation of the Food and Beverage venues by ensuring the team delivers a best-in-class service to all guests while always following Yaamava’ Resort & Casino service standards. Oversees all cash management and cash registers to ensure proper cash management practices and procedures are followed. Responsible for maintaining professional customer service standards as stated in our mission, vision and values contained in the Food & Beverage Departmental Handbook.
2. Prioritizes the training and understanding of team members in beverage preparation and service, responsible alcohol service, inventory control system, safe food handling, sanitation, and safety procedures; administers performance management and disciplinary actions as required. Ensures all beverage orders are served efficiently and in accordance with Yaamava’ Brand Service Standards and Health department regulations.
3. Determines materials, equipment, and facilities needed for efficient operations. Ensures all beverage inventory is purchased, received, rotated, stored, and issued in accordance with operational standards and processes to ensure cost and quality goals are met. Manages and expedites beverage product to receiving venues to ensure efficient flow of beverage production. Completes all inventory related audits and logs including usage, spillage and complimentary.
4. Ensures the cleanliness, organization & preparedness of immediate workspace & adjacent areas. Monitors and controls the sanitation of beverage venues to ensure a healthy and safe work environment to comply with Yaamava’ Resort & Casino policies and procedures and quality service standards. Ensures all preventative maintenance and maintenance of beer systems, beer walk-in and bar equipment.
5. Works to achieve the objectives of company personnel programs and policies and effectively resolves complaints, grievances, and other matters involved in the day-to-day administration. Notifies superiors of any internal or external problems or concerns.
6. Collaborates with venue leadership to develop and execute department initiatives that build sales, profitability, and cost control. Ensure the communication and execution of department-wide fiscal and operational goals.
7. Performs other duties as assigned to support the efficient operation of the department.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Associate’s degree in Food Service, Hospitality, Business Management or related field required.
• Minimum two (2) years’ food and beverage experience in a high-volume venue with high quality food, extensive beverage offering, with a high energy atmosphere required.
• Minimum two (2) years food and beverage supervisory experience in a high-volume venue with high quality food, extensive beverage offering, with a high energy atmosphere preferred.
• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

• Must have a thorough understanding of local, state, and federal regulations for the sale and distribution of alcohol and cigarettes, as well as a thorough understanding of all San Manuel Gaming Commission Regulations and the California Department of Alcohol Beverage Control standards.
• Proficiency in Microsoft Office – Word, Excel and Outlook is preferred.
• Must be able to read, write and communicate in the English language.
• Must be able to perform sim