Supervisor, Auto Ops Maddox, 2nd Shift

Fanatics Collectibles; Sunnyvale (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

Fanatics Collectibles in Sunnyvale, TX, is seeking a Maddox Supervisor to lead the Maddox AI team and drive key initiatives. Reporting to the Manager, Autograph Operations, you will guide a small team, manage timelines with Product Operations and Manufacturing, and communicate with external partners.

The ideal candidate brings a Bachelor's in Business or Analytics, 3–5 years PM experience, and a track record of presenting to Senior Leadership.

Qualifications

• Bachelor’s Degree in Business, Analytics, or related preferred.
• 3–5 years’ relevant experience in Project Management.
• Ability to create and deliver professional PowerPoint presentations to Senior Leadership.
• Proven ability to lead a team and execute against a plan with critical updates.
• Vendor management for design, testing, shipping, and implementation of future machines.
• Strong analytical, problem-solving capabilities to forecast and plan.
• Comfortable in a fast-paced environment; ability to sit/stand for extended periods.
• Proficiency in Microsoft Office, Excel, PowerPoint, Jira; some coding abilities preferred.

Responsibilities

• Manage small teams of 5-8 associates.
• Provides guidance and mentorship to QC Associates, including training.
• Identify opportunities to streamline processes and enhance efficiency.
• Track KPIs weekly and report insights to Senior Leadership.
• Collaborate with Product Operations and Manufacturing to manage project timelines.
• Analyze Maddox AI outputs and compile data in Airtable; address quality discrepancies.
• Communicate with external partners and escalate machinery issues.
• Oversee overnight shift (5pm–12am) for Maddox QC.

Skills

Team leadership

Project management

PowerPoint presentations

Vendor management

Analytical thinking

Jira

Excel

Coding basics

Education

Bachelor’s degree in Business or Analytics

Tools

Jira

Excel

PowerPoint

Airtable

Job description

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

About the Team

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

Role Summary

Fanatics Collectibles is looking for a Maddox Supervisor in Sunnyvale, Texas. This role reports into the Manager, Autograph Operations, and is responsible for leading the Maddox AI team and managing key initiatives. The ideal candidate has prior experience with managing small teams, displays strong problem-solving and analytical skills, and has prior experience as a Project Manager. Candidates with a passion for sports, culture, & entertainment will find themselves a strong cultural fit.

Responsibilities

• Manage small teams of 5-8 associates
• Provides guidance and support to all QC Associates, to include mentorship and training
• Partners with leadership to identify opportunities to streamline processes and enhance efficiency
• Track KPIs weekly to report key insights out to Senior Leadership
• Works closely with Product Operations and Manufacturing leadership to effectively manage project timelines.
• Conducts analysis on Maddox AI outputs to properly compile data in Airtable databases and address any quality discrepancies from Maddox AI
• Effectively communicates to external partners and proactively escalates issues related to machinery
• Supervise overnight (5pm – 12am) shift of associates running Maddox QC

The Ideal Candidate:

• Bachelor’s Degree in Business, Analytics, or related preferred
• 3-5 years’ relevant experience in Project Management, preferred
• Proven ability to create and deliver professional PowerPoint presentations to Senior Leadership, providing insights and updates effectively
• Porven ability to lead a team and execute against a designed plan, providing critical updates along the way to all relevant stakeholders
• Manage vendor relationship for design, testing, shipping, and implementation of future machines
• Strong critical thinking, analytical, and problem-solving capabilities to forecast and plan effectively
• Comfortable working in a fast-paced environment and able to both sit and stand for extended periods of time
• Advanced in Microsoft Office Suite, as well as Excel, PowerPoint, Jira, and some coding abilities preferred

Are you over the age of 18?

How did you hear about Fanatics?

This role is designated as on-site and requires working from the office five days per week. Can you meet this requirement?

Do you now require visa sponsorship for employment?

Will you in future require visa sponsorship to maintain work authorization?

Are you able to provide proof of your legal work authorization?

Are you now, or have you ever been employed by Fanatics, Inc. or any of its affiliates or subsidiaries?

Are you subject to any restrictive covenants (e.g., non-compete or non-solicitation agreements)?

What is your base salary compensation expectation?

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Fanatics Collectibles’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval, or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.