SUPERVISOR - ASSESSMENT & REFERRAL (RN)

SIERRA VISTA HOSPITAL; Sacramento (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Sierra Vista Hospital is seeking a Supervisor for the Assessment & Referral (Intake) Department. You will lead a team of intake RNs, psych techs, and behavior health coordinators, ensure accurate patient assessments, and coordinate admissions to inpatient and outpatient services.

The role requires an active RN license, BSN preferred, 2–4 years of psychiatric nursing experience with supervisory responsibilities, and CPI/BLS certifications to support crisis de-escalation and regulatory compliance.

Qualifications

• Active RN license in the state of practice.
• BSN is heavily preferred.
• 2–4 years of psychiatric nursing experience with supervisory responsibilities.

Responsibilities

• Oversee admissions and assess patient placement based on psychiatric acuity and medical stability.
• Lead intake team during shifts, including training new clinicians and RNs.
• Coordinate assessments, referrals, and timely insurance pre-certifications.
• Ensure compliance with emergency holds and Joint Commission requirements.

Skills

RN License

Leadership

CPI Training

Insurance pre-certifications

Education

BSN preferred

Job description

Responsibilities

Sierra Vista Hospital is seeking a Supervisor for our Assessment & Referral (Intake) Department. If you're passionate about working in the behavioral health setting and have the desire to lead a team of healthcare professionals dedicated to serving our patients, we want to hear from you!
The supervisor of Assessment & Referral must be able to demonstrate knowledge of title 9, CMS and other criteria for various hospital services (inpatient psychiatric, inpatient detox, partial hospitalization & intensive outpatient services); the supervisor is responsible for assisting with management of daily activities in Assessment and Referral in the “off-shifts”. Responsible for assisting with the coordination of training & education of new clinicians, RN and social workers; coordination of assessments, referrals & admissions to facility; coordination of ensuring insurance pre-certifications are completed in a timely manner. Assists with administrative activities at the facility in concert with administration, medical staff, and other hospital departments (nursing, outpatient services, business development, etc.).

Responsibilities

Sierra Vista Hospital is seeking a Supervisor for our Assessment & Referral (Intake) Department. If you're passionate about working in the behavioral health setting and have the desire to lead a team of healthcare professionals dedicated to serving our patients, we want to hear from you!
The supervisor of Assessment & Referral must be able to demonstrate knowledge of title 9, CMS and other criteria for various hospital services (inpatient psychiatric, inpatient detox, partial hospitalization & intensive outpatient services); the supervisor is responsible for assisting with management of daily activities in Assessment and Referral in the “off-shifts”. Responsible for assisting with the coordination of training & education of new clinicians, RN and social workers; coordination of assessments, referrals & admissions to facility; coordination of ensuring insurance pre-certifications are completed in a timely manner. Assists with administrative activities at the facility in concert with administration, medical staff, and other hospital departments (nursing, outpatient services, business development, etc.).

Qualifications

Licensure: Active and unencumbered Registered Nurse (RN) license in the state of practice

Education: A Bachelor of Science in Nursing (BSN) is heavily preferred.

Experience: 2 to 4 years of psychiatric nursing experience, with at least 1 to 2 years in a supervisory, charge nurse, or intake-specific role.

Certifications: Current BLS/CPR and certification in advanced behavioral de-escalation protocols (such as Crisis Prevention Intervention [CPI])

Clinical Assessment & Triage Oversight

Supervise Admissions: Oversee the evaluation of incoming patients to ensure appropriate placement based on psychiatric acuity, medical stability, and diagnostic criteria

Crisis De-escalation: Handle high-risk situations involving individuals experiencing active psychosis, severe suicidal ideation, or behavioral outbursts in the intake lobby

Medical Screening Oversight: Ensure intake nurses perform thorough initial physical assess

Departmental Leadership & Administration

Staff Management: Schedule, train, and evaluate a team of intake RNs, psych technicians, and behavioral health coordinators

Utilization Review: Collaborate with insurance companies and utilization management teams to secure pre-authorizations and verify medical necessity for inpatient stays

Bed Management: Coordinate with unit charge nurses and the Chief Nursing Officer to manage hospital capacity, tracking discharges and facilitating safe transfers

Legal and Regulatory Compliance: Ensure strict compliance with emergency psychiatric hold legal mandates (e.g., 5150, 72-hour holds, forensic court orders) and Joint Commission requirements