Supervisor - Arizona VPC Operations

Glovis America, Inc.; Casa Grande, Northern (AZ, KY); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Health Care & Dependent Care FSA

Life and AD&D

Short-Term & Long-Term Disability

Paid Vacation, Holidays, and Sick time

401(k) with Matching

Discretionary Bonuses

Tuition Reimbursement

Job summary

GLOVIS America, Inc. is seeking a Vehicle Processor- Supervisor to maintain a steady flow of processed vehicles meeting quality standards. You will lead the Vehicle Processor team and ensure accurate documentation using computer terminals and handheld scanners.

This role requires hands-on inspection, data entry, and adherence to safety procedures across stations to keep production on schedule. Prior supervisory ops experience is valued.

Qualifications

• High School Diploma or GED required.
• 4-6 years of operations and customer service experience.
• 1-3 years of supervisory experience required.
• Valid driver license required.

Responsibilities

• Identify, inspect, and process vehicles to confirm proper operation and documentation.
• Input processing information into workstation terminals and review data.
• Lead and train team members, ensuring timely, accurate completion of tasks.
• Coordinate with internal/external customers and adjust priorities as needed.
• Prepare production reports and maintain KPI data for reporting.

Skills

Communication skills

Attention to detail

Leadership

Problem solving

Organizational skills

Written and verbal instructions

Education

High School Diploma/GED

Job description

Posted Thursday, September 3, 2026 at 10:00 AM

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

The Vehicle Processor- Supervisor is responsible for ensuring a continuous flow of processed vehicles that meet quality standards for transport. The position also properly completes necessary documentation and uses computer terminals and handheld computerized scanning equipment as required. In addition, this position will lead the Vehicle Processor team in timely and accurate task completion.

Responsibilities

Vehicle identification, inspection, and processing

• Thoroughly inspect interior and exterior of vehicles to confirm proper operation as they exit the plant
• Monitor vehicle condition and record all malfunctioning or damaged items on work orders or survey documents
• Utilize a workstation computer to input and review all necessary vehicle processing information
• Keep accurate accounts of all vehicles and parts as they are processed and received
• Work with appropriate tools on or around the vehicles
• Read, understand, and follow workstation work instructions to perform required tasks
• Provide data for reporting KPI's

Safely and efficiently operate processed vehicles

• Drive vehicles to their appropriate stations, following a set schedule or route
• Place vehicles on/off a 2-post lifting device as needed
• Follow speed limit restrictions and drive in accordance with the Transportation & Handling Manual
• Adhere to all company and safety policies and procedures
• Drivers must have the stamina to sit, stand, or walk or several hours at a time, as well as excellent hand-eye coordination to operate vehicles while watching their surroundings to maximize safety
• Accurately complete driver check list for each vehicle with all required information
• Ensure all vehicle locations, movement, and staging are promptly updated

Lead team members and ensure compliance to policy & procedures

• Ensure team members follow all company & safety rules, regulations, policies, and procedures
• Report all violations to the supervisor or management
• Guide and assist team members in daily tasks to ensure timely and accurate completion
• Assist with and/or perform vehicle handling audits as required
• Assist with department training programs for current and new employees
• Review daily logs and reports to detect recurring slowdowns or errors
• Adjust priorities and staff assignment to ensure efficient operation based on workload
• Prepare and maintain production reports to ensure operational efficiency
• Communicate by telephone, two-way radio, and in-person in a courteous, friendly, and professional manner with all customers, guests, team members, etc.
• Responsible for inter-office communications, schedules and other documents.
• Interact with internal and external customers to provide information and data transmission within different systems
• Facilitate communication with customers for any potential claims or vehicle delay

Compensation Range

$75,000 - $85,000 per year (Subject to Compensation Study Upon Candidate Selection)

Benefits of working at GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Skills & Qualifications

• Good communication skills - courteous and professional dealing with customers, guests, and other team members
• Attention to detail and good hand-eye coordination to operate vehicles while watching surroundings to maximize safety
• Ability to follow and understand written and verbal instructions
• Versatility and flexibility to work within constantly changing priorities
• Strong organizational, problem-solving, and analytical skills
• Ability to quickly identify high priority issues and address them in a timely manner
• Strong interpersonal and leadership skills

Education & Experience

• High School Diploma/GED Required
• 4-6 Years of Experience in Operations and Customer Service Required
• 1 - 3 years of supervisory experience Required
• Valid Driver License Required

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Lift up to 20lbs
• Carry up to 20lbs
• Stand/walk

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• This position is located in the Casa Grande, AZoffice
• Communication with employees and field partners will be primarily conducted via phone and email.

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.