Supervisor - 2nd Shift

HSM (Hickory Springs Manufacturing) Company; High Point (NC); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

401k Matching

Paid Time Off

On-Site Medical Clinics

Teladoc

Job summary

HSM (Hickory Springs Manufacturing) in North Carolina seeks a dedicated Supervisor to lead and develop a diverse production team, translate priorities into clear assignments, and optimize schedules to maximize resources.

You will drive quality, safety, and continuous improvement through Lean methods, coordinate across departments, monitor performance, and ensure on-time delivery. Experience in industrial sewing/assembly and ERP/MRP systems is preferred.

Qualifications

• High school diploma or equivalent.
• Three to five years of supervisory experience in industrial sewing, assembly, or a comparable manufacturing environment.
• At least two years of experience using an MRP or ERP system for production planning, material management, or operational reporting.
• Working knowledge of production scheduling, inventory control, quality requirements, manufacturing processes, and workplace safety.
• Proficiency with Microsoft Office, including Excel.
• Demonstrated ability to lead, motivate, coach, and hold employees accountable.
• Strong communication, conflict-resolution, organization, and time-management skills.
• Ability to analyze production challenges, identify root causes, and coordinate corrective action.
• Reliability, attention to detail, and consistent follow-through.

Responsibilities

• Lead, motivate, and support a diverse team of production employees.
• Translate production priorities into clear work assignments and expectations.
• Develop schedules that accommodate changing workloads and maximize available resources.
• Provide ongoing coaching, feedback, and performance evaluations.
• Recognize strong performance and identify opportunities for employee development.
• Address employee concerns and resolve conflict fairly, professionally, and promptly.
• Reinforce company policies and partner with HR and Plant Management when corrective action is needed.
• Monitor daily production activity and adjust staffing, materials, and priorities as needs change.
• Coordinate workflow across departments to ensure clear communication regarding orders and schedules.
• Expedite rush orders, samples, shortages, and other critical customer requirements.
• Work closely with Quality, Engineering, Maintenance, and other partners to resolve operational issues.
• Remove barriers that could affect product flow, productivity, or on-time delivery.
• Use production data and sound judgment to make timely, informed decisions.
• Review product specifications and ensure materials and finished products meet quality and customer requirements.
• Monitor production metrics to identify trends, gaps, and improvement opportunities.
• Apply Lean manufacturing principles to reduce waste and improve efficiency.
• Support 5S activities and other continuous-improvement initiatives.
• Help identify root causes and coordinate practical, sustainable corrective actions.
• Encourage employees to contribute ideas and take ownership of process improvements.
• Maintain a safe, clean, organized, and respectful work environment.
• Consistently enforce safety requirements, company policies, and proper use of personal protective equipment.
• Encourage employees to actively participate in creating a strong safety culture.
• Support compliance with applicable environmental, safety, and workplace regulations.
• Maintain accurate records, including timecards, training documentation, production reports, and performance reviews.
• Monitor inventory levels, usage, and material availability to support production needs.
• Help minimize inventory errors, shortages, waste, and unnecessary costs.
• Prepare reports related to production performance, inventory usage, and order status.
• Use MRP/ERP systems and other software tools to monitor production, manage materials, and communicate changes.

Skills

Supervisory experience

Leadership

Team motivation

Coaching

Conflict resolution

Communication

Organization

Root cause analysis

MS Office (Excel)

MRP/ERP systems

Education

Associate or Bachelor's degree in related field

Tools

MRP/ERP systems

MS Office (Excel)

Job description

What You Will Do

As a Supervisor, you will:

Lead and Develop Your Team

Lead, motivate, and support a diverse team of production employees.

Translate production priorities into clear work assignments and expectations.

Develop schedules that accommodate changing workloads and maximize available resources.

Provide ongoing coaching, feedback, and performance evaluations.

Recognize strong performance and identify opportunities for employee development.

Address employee concerns and resolve conflict fairly, professionally, and promptly.

Reinforce company policies and partner with HR and Plant Management when corrective action is needed.

Keep Production Moving

Monitor daily production activity and adjust staffing, materials, and priorities as needs change.

Coordinate workflow across departments to ensure clear communication regarding orders and schedules.

Expedite rush orders, samples, shortages, and other critical customer requirements.

Work closely with Quality, Engineering, Maintenance, and other partners to resolve operational issues.

Remove barriers that could affect product flow, productivity, or on-time delivery.

Use production data and sound judgment to make timely, informed decisions.

Champion Quality and Continuous Improvement

Review product specifications and ensure materials and finished products meet quality and customer requirements.

Monitor production metrics to identify trends, gaps, and improvement opportunities.

Apply Lean manufacturing principles to reduce waste and improve efficiency.

Support 5S activities and other continuous-improvement initiatives.

Help identify root causes and coordinate practical, sustainable corrective actions.

Encourage employees to contribute ideas and take ownership of process improvements.

Promote a Safe and Compliant Workplace

Maintain a safe, clean, organized, and respectful work environment.

Consistently enforce safety requirements, company policies, and proper use of personal protective equipment.

Encourage employees to actively participate in creating a strong safety culture.

Support compliance with applicable environmental, safety, and workplace regulations.

Maintain accurate records, including timecards, training documentation, production reports, and performance reviews.

Support Materials and Inventory Accuracy

Monitor inventory levels, usage, and material availability to support production needs.

Help minimize inventory errors, shortages, waste, and unnecessary costs.

Prepare reports related to production performance, inventory usage, and order status.

Use MRP/ERP systems and other software tools to monitor production, manage materials, and communicate changes.

What You Bring

• Required Qualifications
  
  • High school diploma or equivalent.
  • Three to five years of supervisory experience in industrial sewing, assembly, or a comparable manufacturing environment.
  • At least two years of experience using an MRP or ERP system for production planning, material management, or operational reporting.
  • Working knowledge of production scheduling, inventory control, quality requirements, manufacturing processes, and workplace safety.
  • Proficiency with Microsoft Office, including Excel.
  • Demonstrated ability to lead, motivate, coach, and hold employees accountable.
  • Strong communication, conflict-resolution, organization, and time-management skills.
  • Ability to analyze production challenges, identify root causes, and coordinate corrective action.
  • Reliability, attention to detail, and consistent follow-through.
• Preferred Qualifications
  
  • Associate or bachelor's degree in Business, Engineering, Operations Management, or a related field.
  • Experience in automotive, transportation, commercial-vehicle, heavy-equipment, foam, or furniture manufacturing.
  • Experience working within an ISO 9001 manufacturing environment.
  • Familiarity with IATF 16949 and VDA 6.3 requirements.
  • Experience with Smartsheet or a comparable workflow-management tool.
  • Forklift experience or certification.
  • Bilingual English and Spanish communication skills.

Why Join Us?

• Health & Wellness: Affordable medical, dental, and vision insurance plans, including an innovative global healthcare option for qualified participants.
• Retire:401(k) with company match, fully vested from day one.
• Paid Time Off: Competitive PTO: 3 Weeks of PTO + company paid holidays.
• On-Site Medical Clinics: Free for you and covered dependents.
• Teladoc: 24/7 access with no copay.
• Professional Developmen t: Tuition reimbursement, professional development assistance and career growth opportunities.
• Discounts: Enjoy discounts with HSM partners, including Dollywood Parks & Resort, Verizon Wireless, and more.

EEOC

At HSM, we believe that our diversity creates a productive workplace. All qualified candidates will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, marital status, affectionate or sexual orientation, gender identity or expression, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.