Supervisor- 1st Shift

Flagship Facility Services, Inc.; Salt Lake City (UT); On-site; USD 28,000 - 40,000; Full time

Job summary

Flagship Facility Services, Inc. is seeking a Janitorial Supervisor to lead a team and ensure client premises meet FlagShip Holding Company standards.

The role requires hands-on supervision, scheduling, and ensuring quality through monitoring cleaning tasks, safety, and customer service. Ideal candidates have 3–5 years of related experience, strong communication, bilingual English/Spanish preferred, and ability to train staff.

Qualifications

• High School diploma or GED.
• Three to Five years related experience in janitorial/facilities field.
• Requires strong leadership and customer service skills.

Responsibilities

• Supervise staff and delegate schedules to ensure coverage.
• Evaluate performance and provide hands-on support as needed.
• Identify problems and implement improvements and recommendations to management.
• Report issues to Operations Manager/Coordinator.
• Address customer concerns and process work orders.
• Track purchasing, equipment use, labeling and storage per standards.
• Provide on-the-job training to staff.
• Participate in training to ensure effective communication.
• Fulfill management responsibilities per policies and laws.

Skills

Leadership

Customer service

Multi-tasking

Communication

Bilingual English/Spanish

Microsoft Office

Teamwork

Education

High School diploma or GED

Tools

Excel

Word

Gmail

Google Docs

Google Calendar

Job description

It\'s fun to work in a company where people truly BELIEVE in what they\'re doing! We\'re committed to bringing passion and customer focus to the business.

$24.88 per hour

Job Summary

The Janitorial Supervisor is responsible for ensuring that the janitorial staff cleans and maintains the client’s premises to the standards set by FlagShip Holding Company.

Shift Hours

5:30am-3:00pm

Essential Functions

• 1. Supervise employees and help delegate operations schedule to ensure proper work area coverage.
• 2. Evaluates performance of personnel and inspects assigned areas to ensure proper work performance. This requires hands‑on support and ability to perform work when necessary. This may include, but is not limited to: dust mopping, sweeping, stripping/refinishing, carpet scrubbing, servicing restrooms, window washing, etc.
• 3. Find and define problems, resolve issues, and use these in making appropriate recommendations to management staff, staff, and/or customer contact to exercise continuous quality improvement and to exceed customer expectations.
• 4. Report any issues, concerns or discrepancies to Operations Manager/Operations Coordinator.
• 5. Addresses customer concerns and inquiries and reports any new or changing job/work orders.
• 6. Performs tracks and evaluates purchasing activities, supply and equipment usage and repairs. Ensures appropriate labeling, dilution, and storage requirements are conducted in accordance with company, customer and OSHA standards.
• 7. On the job training for staff/employees to job specific tasks.
• 8. Participates in company and customer training ensuring effective communication and distribution of information to supervisors, customers and employees.
• 9. Carries out management responsibilities in accordance with the company’s policies, customer’s rules and regulations and applicable laws when needed.

Knowledge and Skills

• 1. Ability to multi-task in fast-paced environment with constantly changing priorities and high customer demand.
• 2. Knowledge of proper use of equipment, materials and supplies used in maintenance work.
• 3. Must have excellent internal and external customer service skills.
• 4. Professional appearance and demeanor.
• 5. Ability to lead others and motivate people.
• 6. Ability to work individually and as part of a team; an intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills.
• 7. Microsoft Office skills, i.e. Excel, Word plus Gmail, Google docs, Google calendar.
• 8. Excellent written and verbal communication skills.
• 9. Bi‑lingual English/Spanish desired.

Education and Work Experience

• 1. High School diploma or GED.
• 2. Three to Five years related experience and/or training; or equivalent combination of education and experience, preferably in the janitorial/facilities field.

Work Environment

• 1. Fast paced office environment
• 2. Safety glasses required while performing certain tasks
• 3. High sense of urgency
• 4. Small office environment
• 5. The noise level in the work environment is usually moderate.
• 6. Exposed to a combination of normal office type environments and shop environments.
• 7. Regularly exposed to dust, odors, oil, fumes and noise.

Requirements

• 1. Clean DMV record
• 2. Pass criminal background screening

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, talk or hear. Physical requirements include stooping, standing, climbing and frequent lifting of a minimum of 40 lbs. of office and facilities equipment. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Work Authorization Authorized to work in the U.S.

Flagship is an equal opportunity employer.

All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Under the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

If you like wild growth and working with happy, enthusiastic over-achievers, you\'ll enjoy your career with us!

We started with a simple idea—to deliver a higher standard of customer service.

The way we deliver facilities services has evolved over the past 30 years – along with technology and our clients’ needs. Our core fundamental is unchanged: From the CEO to the front-line workers, every Flagship employee works together to build long-term relationships with our clients by doing whatever they need to do to get the job done.

Flagship CPRA Applicant Notice And Privacy Policy_.pdf (English) Flagship CPRA Applicant Notice And Privacy Policy (Spanish)