Supervisor

aes-restaurants; Wilmington (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive Bonus Program

Health Insurance

Health Savings Account

PTO

Employee Rewards & Recognition Program

Job summary

aes-restaurants is in Wilmington, North Carolina, looking for a Restaurant General Manager. You will be responsible for creating a positive work environment and ensuring guest satisfaction through team development and coaching.

The ideal candidate will have strong leadership skills, experience in P&L management, and the ability to thrive in a fast-paced environment. Competitive bonus programs and health benefits are part of the offer.

Qualifications

• ServSafe certification or capability to obtain it.
• Must have reliable vehicle and valid driver's license.
• Ability to work in varied temperatures and stand for long periods.

Responsibilities

• Ensure outstanding service and guest satisfaction.
• Hire, train, and coach the restaurant team.
• Implement restaurant operational controls.

Skills

Leadership

P&L Management

Customer Service

Operations Management

Staff Coaching

Emotional Resilience

Communication Skills

Job description

Company Overview

Based in Northern Indiana, AES Restaurant Group, LLC is a proud franchisee of Arby’s® operating restaurants across 344 locations in 20 states. We’re guided by our values: The letters AES stand for more than just our name. They stand for what we truly believe – our “Attitude Equals Success”. As with any goal we will set, our Attitude about achieving those goals can Equal our Success.

What We Offer

• Competitive Bonus Program
• Full Time & Part Time Shifts
• Health Insurance
• Health Savings Account
• PTO
• Employee Rewards & Recognition Program!

What will you do?

As the Restaurant General Manager your guests and your team will rely on you to create a positive work environment and dining experience. As the leader, your guidance will be crucial to the development, safety, and happiness of your team. We believe that our people are our most valuable asset and it will be up to you to coach, mentor, and care for your people.

Key Responsibilities

• Ensure your team provides outstanding service and satisfies guests
• Hire, train & coach the team
• Utilize AES Systems to run a great restaurant, especially accurate projections and great schedules
• Implement restaurant controls, especially cash & inventory
• Set and meet restaurant goals for service, operations and financial results

AES is very goal oriented. Aside from our industry leading compensation and bonus plan, you will get job satisfaction by achieving results in various areas of performance such as:

• Operations
• Profit and Loss
• Guest Satisfaction
• Customer Service
• Speed of Service
• Quality Control
• Workplace Safety
• Meeting positive food and labor variance and take appropriate action to improve results

Ideal Candidate

• Treating others with respect
• Communicating respectfully with guests and your team
• Coaching & Developing
• Hiring & Staffing
• Emotional Resilience and Patience
• Leadership
• Listening
• Delegating Responsibility
• Working in a fast-paced environment and thinking on your feet
• Holding yourself to high standards of integrity and customer satisfaction
• P&L Management
• Operations Management
• Restaurant Management
• Managing Food Cost & Labor Cost
• Following all government regulations, employment law, food safety, operations policies and cash policies and implementing all accounting controls

Requirements

• Must have a reliable vehicle and valid driver’s license
• Must be ServSafe certified or capable of obtaining certification.
• Ability to work in warm and cold temperatures
• Ability to stand for 8-10 hours
• Ability to lift up to 50lbs
• Ability to climb ladders for general maintenance
• Ability to perform the following motions

Physical Motions

• Bending
• Squatting
• Twisting
• Pulling
• Reaching

EEO Statement

AES is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws.

ADAA

AES will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law

E-Verify

AES participates in E-Verify.