Supervisor

HTeaO - Webster; Webster (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive hourly pay

Opportunities for growth and advancement

Employee discounts

Job summary

Torsap Thai Kitchen in Webster, Texas is seeking a Shift Lead Supervisor to oversee daily operations, ensuring high standards of customer service and product quality. The ideal candidate will lead team members, manage inventory, and uphold company policies. Strong communication, leadership experience, and flexibility for weekend shifts are essential. The position offers a competitive hourly wage and advancement opportunities in a supportive work environment.

Qualifications

• Previous leadership or supervisory experience preferred.
• Strong communication and interpersonal skills.
• Flexible availability, including weekends and holidays.

Responsibilities

• Lead and supervise team members during shifts.
• Deliver outstanding customer service and resolve concerns.
• Maintain cleanliness and organization of the store.

Skills

Leadership or supervisory experience

Strong communication skills

Ability to work in a fast-paced environment

Dependability

Basic math and cash-handling skills

Job description

Shift Lead Supervisor – HTeaO

The Shift Lead Supervisor is responsible for overseeing daily store operations during assigned shifts, ensuring exceptional customer service, maintaining product quality, and supporting team members. This role acts as the manager‑on‑duty when leadership is not present and helps drive efficiency, cleanliness, and a positive team environment.

Key Responsibilities

• Lead and supervise team members during shifts to ensure smooth operations
• Deliver outstanding customer service and resolve customer concerns promptly
• Ensure all beverages and products meet HTeaO quality standards
• Open and/or close the store, including cash handling and register balancing
• Maintain cleanliness and organization of the store, including front and back areas
• Train and coach new and existing employees on procedures and expectations
• Monitor inventory levels and communicate restocking needs
• Enforce company policies, safety standards, and health regulations
• Support management with scheduling, reporting, and daily operations

Qualifications

• Previous leadership or supervisory experience preferred
• Strong communication and interpersonal skills
• Ability to work in a fast‑paced environment
• Dependable, responsible, and team‑oriented
• Flexible availability, including weekends and holidays
• Basic math and cash‑handling skills

Physical Requirements

• Ability to stand for extended periods
• Capable of lifting up to 25 lbs
• Comfortable working in a busy retail/food service environment

What We Offer

• Competitive hourly pay
• Opportunities for growth and advancement
• Positive and team‑focused work environment
• Employee discounts