Supervisor

Levi Strauss & Co.; Sunbury (OH); On-site; USD 21,000 - 36,000; Part time

Benefits offered by this job

401K match

Volunteer hours

Employee discount

Medical coverage

Job summary

Levi Strauss & Co. in Sunbury, OH is seeking a Part-Time Supervisor to lead a high-energy store team and drive customer satisfaction. You will coach associates, manage daily operations, and ensure loss prevention and policy compliance while delivering an engaging shopping experience.

The role requires flexible scheduling including evenings and weekends; ability to lift up to 40 pounds; prior retail supervisory experience is preferred; Levi's offers competitive wages and a broad benefits program.

Qualifications

• Retail supervisory experience.
• Strong customer service mindset.
• Ability to coach and train associates.
• Flexible schedule incl. evenings, weekends, holidays.
• Must be able to lift up to 40 pounds.

Responsibilities

• Lead store team and coach sales staff daily.
• Resolve customer concerns in line with policy.
• Partner with store manager on issues.
• Train new hires on culture, product knowledge, service, loss prevention.
• Ensure cash handling, stocking, and floor sets comply with standards.
• Drive daily sales and meet performance goals.

Skills

Customer service

Leadership

Coaching

Retail management

Education

High school diploma or GED

Job description

You're an original. So are we. We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do.

Our brands stand for freedom and self-expression around the world. Where we lead, others follow. For more than 160 years, we've used the strength of our brands to lead with our values and make an outsized impact on the world.

We employ more than 15,000 people globally to support our great brands: Levi's®, Dockers®, Denizen® and Signature by Levi Strauss & Co.™ Supervisor contribute as an integral member of the store management team by contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth.

About the Role

• Creates a high energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates, supervising and providing consistent coaching on sales training process in order to ensure the highest level of service and sales.
• Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind.
• Partner with store manager on elevated consumer issues.
• Participates in training process for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy and programs and other associate responsibilities.
• Partner with store management to set expectations, coach and contribute to an environment that encourages engagement, retention and talent.
• Deliver formal performance feedback in partnership with store management.
• Efficient handling of all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards.
• Perform store procedures in compliance with store policy.
• Works with the Store Manager, and/or Associate Manager and Assistant Store Manager(s) to flex store business strategies and meet or exceed established store and individual sales and performance goals daily.
• Supervises store team in the absence of another member of management.
• Comply with all Levi's® Stores policy, procedure, and programs, able to follow directives of store management.

About You

Enjoy being busy and juggling multiple tasks, accomplishing multiple tasks in a fast-paced and deadline-oriented environment. You are a collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging. Is self-starter with a growth mindset, enjoys learning new tools and adaptable to new initiatives Progressive retail leadership experience and proven skills in supervising, coaching and training Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts Ability to perform all essential job functions and able to lift up to 40 pounds. While performing the duties of the job the employee may be required to stand, walk, kneel, squat, crouch, bend, stoop, talk and hear. The employee is occasionally required to reach with hands and arms, to type, reach overhead, and climb ladders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Must have reliable transportation. High school diploma or GED preferred.

We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered.

Here's a small snapshot:

• 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.
• Five hours of paid volunteer time per month with nonprofit organizations
• Product discount of 50% off regular-price merchandise

Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment of applicants or employees on the basis of any protected classes.

We have established a continuing affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training and all other terms and conditions of employment.

Life-Enhancing Perks:

• Full-Time Employees: Unwind & Recharge: 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter.
• Health & Wellness: Immediate medical, dental, and vision coverage. Free Medical Premiums w/Live.
• Full-Time & Part-Time Employees: Make a Difference: Paid volunteer hours & charity donation matching up to $2000/year.
• Live in Levi's: 50% employee discount.
• Retire Sooner: 125% match on your 401k, up to 6%! That's getting $1.25 for each $1 you put in. Free $$$.
• Level Up: Grow here, don't just work somewhere. Explore advanced opportunities at Levi's, Dockers & Beyond Yoga.

LOCATION Sunbury, OH, USA

FULL TIME/PART TIME

Part time

COMPENSATION

The pay range for this role is from the higher of the required minimum wage based on local, state, or federal requirements or $15.55 - $25.90 per hour, varying with experience and qualifications.

Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment or discrimination of applicants or employees on the basis of any protected classes.

We may ultimately pay more or less than the posted range based on several factors. However, LS&Co pays at least the local, state or federal minimum wage, whichever is higher.

The amount a particular employee will earn within the wage range will be based on several factors including, but limited to, relevant education, qualifications, experience, skills, seniority, store location, performance, shift, travel requirements, sales or revenue-based metrics, and business needs (LS&Co.) offers a total rewards package that includes competitive pay, incentive plans, and a wide array of benefits designed to help you, and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. These benefits include paid leave, life and disability insurance, 401(k) match and health care benefits for eligible employees.

Our common thread: We're originals. From day one, we've been doing it our way — creating our own drumbeat and building something that's different from the rest. That's why we're looking for people who are excited about finding their career fit and transforming the future. Because at Levi Strauss & Co., you can do what you love while staying true to who you are.