Supervisor

Metropolis Technologies; Saint Petersburg (FL); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical, dental, vision

401k

Paid time off

Job summary

SP+ is hiring for an entry-level location associate in Saint Petersburg, FL. You will help manage daily parking operations, assist customers, and maintain equipment while upholding company policies and a professional image.

Applicants should have a minimal high school diploma, basic communication skills, and a valid driver’s license if driving company vehicles or on company business is required. Training provided and benefits included.

Qualifications

• Education: minimal high school diploma or equivalent, with some related experience or training.
• Excellent verbal and written communication skills for clear customer interactions.
• Ability to provide courteous, solution-focused service to customers.
• Adaptability to changing situations and schedules in a parking environment.
• Sound judgment in daily operations and safety considerations.
• Hold a valid state-issued driver’s license with acceptable driving record when required.

Responsibilities

• Assist in day-to-day management of a location within contractual guidelines.
• Promote a professional image and foster good client relations.
• Participate in programs to improve client and customer satisfaction.
• Assist with maintenance of parking equipment and general tasks as directed.
• Report accidents, safety concerns, or policy violations to the Facility Manager.
• Assist in debris cleanup and other duties as needed.
• Have thorough knowledge of garage areas and surrounding streets.
• Fill in as needed across locations and duties.

Skills

Oral communication

Written communication

Customer service

Adaptability

Judgment

Driver's license

Education

High school diploma

Job description

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

Basic Function— Assist in the day-to-day management of a location ensuring that parking operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business.

• Participate in programs to improve client and customer satisfaction.
• Assist in the management of day-to-day activities of the assigned locations.
• Assist with management duties as assigned.
• Courteously assist customers.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Assist with cleanup of debris, water, oil spills and etc.
• Substitute for any position, if necessary.
• Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
• Complete other duties as needed.

Qualifications

Education/Experience - Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience.

Oral Communication - Speaks clearly; Listens and gets clarification; Responds well to questions.

Written Communication - Writes clearly and informatively; Able to read and interpret written information.

Customer Service – Maintains positive attitude. Responds to requests for service and assistance.

Adaptability - Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.

Judgment - Exhibits sound and accurate judgment.

License Requirement - The individual will only be required to have and maintain a valid state‑issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

Physical Demands

These physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel objects and to talk.

The employee is occasionally required to climb or balance; stoop, kneel or crouch. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.

Salary Range

$16.50 per hour

Benefits

Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Right to Work Poster

Location

US-FL-ST PETERSBURG