Supervisor

Metropolis Technologies; Orlando (FL); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Paid time off

Job summary

Metropolis Technologies is seeking a location assistant to support day-to-day parking operations and client relations. You will help maintain equipment, assist customers, and ensure compliance with contractual guidelines at the Orlando site.

The role emphasizes excellent communication, reliability and the ability to adapt to changing situations. A valid driver’s license and basic maintenance tasks are part of the duties.

Qualifications

• High school diploma or equivalent is required.
• Clear speaking and listening skills are essential.
• Good written communication and comprehension are needed.
• Ability to adapt to changes in work environment.

Responsibilities

• Assist in day-to-day management of the location.
• Foster client relations and maintain a professional image.
• Support maintenance of parking equipment and general tasks as directed.
• Assist customers courteously and address inquiries.
• Report accidents or safety hazards to the Facility Manager.
• Know the garage layout and key streets in the area.

Skills

Customer service

Oral communication

Written communication

Adaptability

Judgment

Driver license

Education

High school diploma or equivalent

Job description

Overview

Metropolis is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

Overview

Metropolis is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

Basic Function – Assist in the day-to-day management of a location ensuring that parking operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business.

• Participate in programs to improve client and customer satisfaction.
• Assist in the management of day-to-day activities of the assigned locations.
• Assist with management duties as assigned.
• Courteously assist customers.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Assist with cleanup of debris, water, oil spills and etc.
• Substitute for any position, if necessary.
• Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
• Complete other duties as needed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience.

Oral Communication

Speaks clearly; Listens and gets clarification; Responds well to questions.

Written Communication

Writes clearly and informatively; Able to read and interpret written information.

Customer Service

Maintains positive attitude. Responds to requests for service and assistance.

Adaptability

Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.

Judgment

Exhibits sound and accurate judgment.

License Requirement

The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

Physical Demands

These physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel objects and to talk.

The employee is occasionally required to climb or balance; stoop, kneel or crouch. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.

Salary Range

$13.00 per hour (+ tips)

This role is eligible to earn tips in addition to the posted hourly rate.

Benefits

• medical
• dental
• vision
• flexible spending accounts
• long/short term disability
• life insurance
• accident insurance
• 401k
• paid time off

SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact [e-mail] . We are here to assist you.

Location

US-FL-ORLANDO