Supervisor

Tanner Clinic; Layton (UT); On-site; USD 65,000 - 85,000; Full time

Job summary

Tanner Clinic in Layton seeks a Practice Supervisor to lead Clinical Services staff and ensure high-quality patient care and service.

You will handle HR tasks, staff coaching, onboarding, payroll oversight, and coordinate with leadership to maintain patient-centered operations across departments.

This role emphasizes staff engagement, HIPAA compliance, safety, and continuous improvement in a busy healthcare environment.

Qualifications

• Healthcare leadership or management experience required.
• Proficiency with computer-based systems and office software.
• Strong communication and interpersonal skills.
• Regular and reliable attendance required.

Responsibilities

• Provide direct supervision of Clinical Services staff.
• Manage human resources tasks including interviews, onboarding, and coaching.
• Coordinate with leadership to promote patient-centered care.
• Oversee payroll accuracy and department communication.
• Lead quarterly department meetings and staff engagement efforts.
• Serve as liaison to address staff, patient, and provider concerns.
• Ensure staff performance reviews and accountability processes.

Skills

Leadership

Staff supervision

HR management

Communication

Patient-centered care

Education

Associate degree

Certified/Registered Medical Assistant

Tools

EMR systems

Job description

Description

Location:

Layton Antelope A

Hours:

Monday - Friday

Job Description

A Practice Supervisor provides effective leadership and accountability for clinical staff and PSRs in the respective departments. This includes high-quality patient care and excellent customer service, human resources, health information systems, and quality assurance.

Scope

A Practice Supervisor is responsible for supporting staff with the associated providers using a patient-centered focus to achieve the organizational mission statement. This goal includes engagement with providers, employees, and patients in a dynamic healthcare environment.

Requirements

Essential Job Responsibilities

Provide direct supervision of Clinical Services staff

Human Resources Management

• Job interviews and employee selection


• Onboarding and orientation for new staff


• Regular staff and provider rounding


• Manages staffing levels and coverage


• Communicates clinic announcements to encourage provider and staff engagement including recognition platforms


• Payroll accuracy and approval


• Implements quarterly department meetings


• Serve as a key problem solver/liaison for patient, employee, and physician concerns related to Clinical Services staff


• Demonstrates staff accountability through regular coaching, counseling, and staff performance reviews

Participates As a Member Of The Leadership Team

• Promotes and engages in patient-centered culture


• Demonstrates effective and professional communication (written, verbal, and electronic)


• Encourages positive provider relations


• Inspires and motivates others through effective interpersonal skills

Clinical Care Management

• Promotes positive patient relations


• Empowers staff and providers to commit to a patient-centered focus


• Optimizes efficient patient flow


• Participates in patient feedback modalities to ensure high-quality care


• Understands clinic policies and procedures


• Promotes safety and security by conducting regular inspections

Health Information Management

• Understands and utilizes electronic medical record (EMR) and telephone system


• Ensures compliance and appropriate utilization of IT resources


• Participates in audits to ensure compliance and minimize organizational risk


• Understands and abides by privacy laws (HIPAA) and Tanner Clinic policies to safeguard protected health information (PHI)

Other Duties As Assigned

Other Requirements:

• Healthcare leadership or management experience


• Proficiency in computer-based skills


• Effective communication and interpersonal relations skills


• Regular and reliable attendance is an essential function of the job

Preferred Qualifications

• Associate degree or Certified/Registered Medical Assistant


• Five years’ experience as a Medical Assistant

Equipment Operated

• Standard office and clinical equipment including computers, fax machines, copiers, printers, telephones

Work Environment

• Primarily medical offices with regular contact with patients

Physical Requirements

• Carrying, Lifting, Hearing, Seeing, Speaking