Supervisor

ISLAND PEER REVIEW ORGANIZATION INC; Jericho (NY); On-site; USD 83,000 - 87,000; Full time

Job summary

ISLAND PEER REVIEW ORGANIZATION INC in Jericho, NY is seeking a Claims Supervisor to oversee Claims Specialists, review disputes for Federal IDR processes, and ensure accuracy and service standards.

This in-office role requires a Bachelor's or higher in healthcare or related field, 1 year in disputes, 2 years in medical billing or reviews, and strong leadership and communication skills. Salary ranges from $82,500 to $86,500 annually.

Qualifications

• Bachelor's or higher in healthcare/related field is required.
• 2+ years in medical billing, auditing or claims review in healthcare/insurance.
• 1 year of independent dispute resolution experience is required.

Responsibilities

• Review case documentation and determine eligibility for the Federal IDR process.
• Manage daily operations of Claims Specialist teams.
• Track productivity, provide coaching, and enforce quality standards.
• Oversee timesheets, onboarding, and reporting requirements.
• Ensure deadlines are met and escalate issues as needed.

Skills

Leadership

Communication

Problem Solving

Detail Oriented

Team Oversight

Education

Bachelor's or higher in healthcare or related field

2 years in medical billing/claims review or related area

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full-time Regular Management Jericho, NY, US

28 days ago Requisition ID: 1161

Salary Range: $82,500.00 To $86,500.00 Annually

As a Claims Supervisor, you will review claims and supporting documentation from providers and health plans to make accurate eligibility determinations for disputed claims. You will oversee the workflow of assigned Claims Specialists, ensure quality and productivity standards are met, and provide training on intake, eligibility review, and the handling of single, bundled, and batched cases. Success in this role requires strong attention to detail, sound judgment, a collaborative approach, and a commitment to delivering excellent customer service within the Federal IDR Process and other state and federal programs.

Duties include, but are not limited to:

• Review assigned case documentation and determine whether disputes qualify for the Federal IDR process.
• Manage the daily operations of assigned Claims Specialist teams.
• Track team productivity, conduct performance evaluations, provide coaching and feedback, and take corrective action when needed.
• Oversee employee performance metrics, timesheet approvals, time-off requests, reporting requirements, and new hire onboarding activities.
• Ensure employees meet quality standards and delivery deadlines, resolve production issues, and escal ... Wait need to correct.

This is an in-office position based in IPRO's headquarter office located in Jericho, NY

QUALIFICATIONS :

• Motivate employees by resolving issues and making sound decisions
• Serve as a conduit of communication between employees and senior managers
• Ability to problem solve and work collaboratively with peers, medical, analytical, and administrative support staff.
• Strong ability to motivate team members
• Detail oriented mindset, excellent organizational skills, and ability to adhere to deadlines
• Ability to supervise, manage and coordinate team members to positive outcomes.
• Excellent written and verbal skills.
• Ability to work independently with little supervision.
• Ability and desire to be flexible, innovative, and creative while multi-tasking.
• Ability to meet deadlines in a time sensitive environment.
• Familiarity with CMS Federal IDR Process billing rules and regulations.

EDUCATION & EXPERIENCE :

• Bachelor’s or advanced degree in healthcare, business, or related field, required.
• Two (2) years’ experience in medical billing, auditing or claims review, appeals or dispute resolution in healthcare or insurance industries, regulatory, required.
• One (1) year experience working in Independent Dispute Resolution, required.

The salary range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The salary range for this position is $82,500.00 to $86,500.00. Actual salary and/or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget.

The salary range listed does not include other forms of compensation or benefits.

IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status or military status.