Supervisor

Metropolis Technologies; East Orange (NJ); In loco; USD 26.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical coverage

Dental coverage

Vision coverage

401k

Paid time off

Descrizione del lavoro

SP+ is an equal opportunity employer based in East Orange, New Jersey. This role supports day-to-day parking operations at a local location, ensuring adherence to contractual guidelines and delivering professional service.

The position requires a high school diploma or equivalent, good communication, and a valid driver's license. The job offers $22.00 per hour with comprehensive benefits and opportunities to grow within a large national network.

Competenze

• Education/Experience: High school diploma or equivalent with minimal related experience.
• Oral Communication: Speaks clearly; asks clarifying questions.
• Written Communication: Writes clearly; reads and interprets information.
• Customer Service: Maintains positive attitude; responds to service requests.
• Adaptability: Adapts to changes; handles delays or unexpected events.
• Judgment: Exercises sound and accurate judgment.
• License Requirement: Valid state driver's license if driving is needed.
• Physical Demands: Sit/stand/walk; lift up to 25 pounds.

Mansioni

• Assist in day-to-day management of a location within contractual guidelines.
• Participate in programs to improve client and customer satisfaction.
• Assist in management of day-to-day activities of the locations.
• Assist with management duties as assigned.
• Courteously assist customers.
• Assist in maintenance and repair of parking equipment and general tasks.
• Report accidents or safety hazards to the Facility Manager.
• Assist with cleanup of debris, spills and hazards.
• Substitute for other positions as needed.
• Know all garage areas and major streets, landmarks and freeways.
• Complete other duties as needed.

Conoscenze

Oral Communication

Written Communication

Customer Service

Adaptability

Judgment

Formazione

High school diploma or equivalent

Descrizione del lavoro

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

Basic Function – Assist in the day‑to‑day management of a location ensuring that parking operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business.

• Participate in programs to improve client and customer satisfaction.
• Assist in the management of day-to-day activities of the assigned locations.
• Assist with management duties as assigned.
• Courteously assist customers.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Assist with cleanup of debris, water, oil spills and etc.
• Substitute for any position, if necessary.
• Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
• Complete other duties as needed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education/Experience – Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience.
• Oral Communication – Speaks clearly; Listens and gets clarification; Responds well to questions.
• Written Communication – Writes clearly and informatively; Able to read and interpret written information.
• Customer Service – Maintains positive attitude. Responds to requests for service and assistance.
• Adaptability – Adapt to changes in the work environment; Able to deal with change, delays, or unexpected events.
• Judgment – Exhibits sound and accurate judgment.
• License Requirement – The individual will only be required to have and maintain a valid state‑issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.
• Physical Demands – These physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel objects and to talk. The employee is occasionally required to climb or balance; stoop, kneel or crouch. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.

Salary Range

$22.00 per hour

Benefits

Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k, and paid time off.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact [e-mail] . We are here to assist you.

Location

US‑NJ‑EAST ORANGE