Supervision Supervisor - PNC Wealth Management

3M HEALTHCARE; Cleveland (OH); On-site; USD 55,000 - 138,000; Full time

Job summary

PNC is seeking a Supervision Supervisor within Wealth Management to lead a team that monitors regulatory compliance for Financial Advisors. This role involves structuring escalations, mentoring staff, and coordinating with Legal, Risk, and Compliance teams to uphold firm standards.

The position requires a Bachelor’s degree and 3+ years of industry experience, with a focus on risk management and product knowledge. In-office work model with opportunities across multiple hubs is described.

Qualifications

• Bachelor's degree required.
• 3+ years of industry experience; managerial experience preferred.
• Experience in regulatory environments and financial services is beneficial.

Responsibilities

• Supervise the team monitoring and reviewing sales practice activities for compliance.
• Serve as SME for products and processes on Level 2 reviews and projects.
• Collaborate with Legal, Risk, Compliance, and product partners to resolve complex matters.

Skills

Decision Making

Critical Thinking

Effective Communications

Flexibility

Industry Knowledge

Regulatory Understanding

Risk Management

People Management

Leadership

Understanding Customer Needs

Education

Bachelor's degree

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Supervision Supervisor within PNC Wealth Management, you will be based in Pittsburgh, PA, Cleveland, OH, Cincinnati, OH, Columbus, OH, Charlotte, NC, Raleigh, NC, Birmingham, AL, Houston, TX, or any additional HUB location within PNC's footprint. PNC is an in‑office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Supervises the team that monitors and reviews the sales practice activities of Financial Advisors on a centralized and regional level, ensuring compliance with all regulatory requirements. Has knowledge across multiple products to aid in leading departmental and firm‑wide projects. Acts as an SME and leads/mentors the team in escalated reviews and more complex cases. Works closely with the Supervision Group Manager, Director of Supervision, and other Team Leaders. Collaborates with business partners—including Operations, Regional Supervision, Financial Advisors, Sales Management and Support Staff, Compliance, Legal and Risk—to assist with escalations and urgent issues both within and outside of their normal scope of work. Partners on firm‑wide initiatives, new product rollouts, and product enhancements. Supervises the team and collaborates with Legal, Risk, Compliance, Product and other partners to resolve complex matters. Exhibits conviction and willingness to voice opinions to achieve effective results. Manages risk and makes sound decisions by providing coaching and guidance to the team and Financial Advisors on policies, procedures, industry regulations, financial service products, investment practices and documentation to promote risk awareness and a compliant environment. Supports the Firm’s business objectives and contributes to profitability by influencing Financial Advisors business practices to minimize regulatory and financial risk and uphold the Firm’s reputation. Uses critical thinking and decision‑making skills to assist in supervisory responsibilities, following proper procedures and compliance policies in a timely and appropriate manner. Develops team knowledge through projects, inspires engagement, promotes internal mobility with regular feedback, coaches and mentors others. Responsible for proactive client contact when needed to determine suitability of escalated business and manage risk. Serves as an SME on products and processes for Level 2 reviews and projects, leading defined work or projects to completion.

Core Expectations

PNC Employees take pride in our reputation and, to continue building upon that, we expect our employees to be customer focused, manage risk, and serve as effective people managers. As a manager, you will cultivate diverse and inclusive teams, live the values with transparency and courage, take action to drive change and innovation, take personal ownership to deliver results, and raise the bar with every talent decision.

Qualifications

Competencies

• Decision Making and Critical Thinking
• Effective Communications
• Flexibility and Adaptability
• Industry Knowledge
• Managing Multiple Priorities
• Organizational Leadership
• Products and Services
• Regulatory Environment – Financial Services
• Risk Management
• Understanding Customer Needs

Work Experience

Roles at this level typically require a university or college degree, with 3+ years of industry‑relevant experience. An operations or production environment position typically requires 2 years of previous managerial experience. In lieu of a degree, a comparable combination of education, job‑specific certification(s) and experience (including military service) may be considered.

Education

Bachelor's degree

Licenses & Certifications

• Series 7, 24 (or 9/10), 66 (or 63 and 65); 4 and 53 preferred if only 24

Pay Transparency

Base Salary: $55,000.00 – $138,000.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with payment based upon company, business and/or individual performance.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full‑time employees include medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long‑term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; backup child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Application Window

The opening is expected to be posted for two business days from 05/08/2026, although it may be longer with business discretion.