MAKE A DIFFERENCE IN THE COMMUNITY YOU SERVE
Are you an organized, dependable professional who can step into different legal support roles and adapt to changing case priorities? We are looking for a flexible team member who can help our Legal Department maintain continuity during staff absences and periods of increased workload.
Community Law Group, PLLC, known throughout Tennessee as “Abogados de la Comunidad,” is a bilingual, community-centered law firm committed to serving individuals and families throughout our community.
We are looking for a proactive and adaptable Supernumerary to work exclusively within the Legal Department, providing coverage for Legal Assistant, Legal Support, Legal Communications, and Link functions, including preparation of legal case packets.
This position is assigned 100% to the Legal Department. The selected candidate will cover legal support positions based on staffing needs and case priorities, following the procedures and responsibilities of the role being covered. Assignments include legal case support, client communications, and packet preparation through Link.
This role is ideal for someone who enjoys variety in their work, learns quickly, communicates professionally, and understands the importance of accuracy, confidentiality, accountability, and collaboration in a fast-paced law firm environment.
Your work helps attorneys and legal staff maintain case progress, meet deadlines, communicate with clients, and prepare accurate case packets. Reliable coverage helps clients receive consistent service when legal team members are absent or workloads increase.
As a Supernumerary, you will develop skills across Legal Assistant, Legal Support, Legal Communications, and Link functions while contributing to the continuity and quality of the Legal Department’s work.
WHAT WE OFFER
- Performance-Based Bonuses: Quarterly bonuses based on performance.
- Paid Time Off (PTO): Paid time off, including vacation and sick days, plus corporate holidays.
- Benefits: Employer contribution toward health insurance.
- Professional Growth: Learning and development opportunities, including courses, events, and books.
- Employee Recognition: Opportunities to recognize and celebrate team members’ contributions.
- Team Culture: Company activities, outings, and retreats.
- Positive Work Environment: A collaborative, supportive, and mission-driven workplace.
POSITION DETAILS
- Position: Legal Assistant (Supernumerary)
- Schedule: Full-Time
- Work Location: In-Person
- Primary Areas of Coverage: Legal Assistant, Legal Support, Legal Communications, and Link for legal packet preparation.
PRIMARY RESPONSIBILITIES
Legal Team Coverage and Case Continuity
- Provide coverage for Legal Assistant, Legal Support, Legal Communications, and Link positions based on Legal Department staffing needs, workload, and case priorities.
- Step into assigned legal support workflows and complete the responsibilities of the position being covered within the employee’s training and authorized scope.
- Learn and follow the procedures, checklists, case stages, and documentation requirements established for each assigned legal support role.
- Provide temporary coverage for legal team members who are absent or legal teams experiencing increased case volume or pending work.
- Transition between legal assignments with a documented handoff of pending tasks, deadlines, client follow-ups, and unresolved issues.
- Keep the assigned legal supervisor and responsible legal team informed of task progress, case concerns, and matters requiring a decision.
- Follow legal team instructions and elevate unclear assignments or conflicting priorities before they affect case progress or deadlines.
Legal Assistant and Legal Support Coverage
- Assist attorneys and paralegals with assigned case tasks, document preparation, and case follow-up under their direction.
- Collect, organize, scan, label, and upload case documents to the correct client and matter in Camp Legal.
- Update case information, task status, notes, and tracking records accurately in Camp Legal and approved internal systems.
- Prepare draft forms, correspondence, and supporting documents using approved templates and information supplied by the client or legal team, subject to required review.
- Monitor assigned tasks and case deadlines, follow up on pending items, and promptly report any risk of delay.
- Identify missing information, inconsistent records, or incomplete documents and route them to the responsible legal team member for review.
Legal Communications Coverage
- Contact clients through approved channels to request documents, follow up on pending requirements, and communicate instructions authorized by the legal team.
- Document calls, messages, attempted contacts, information received, and next steps in Camp Legal.
- Provide case updates based on documented information and legal team instructions, routing legal questions to the responsible attorney or authorized legal team member.
- Track client responses and pending requirements, and follow the established communication and follow-up protocols.
- Coordinate with the assigned legal team on client concerns, unanswered requests, urgent matters, and issues requiring escalation.
- Verify client and case details before sending communications or documents, and protect confidential information in every interaction.
Link and Legal Packet Preparation
- Prepare and assemble legal case packets according to the assigned legal team’s instructions, approved checklists, and packet requirements.
- Verify that packet documents correspond to the correct client and matter and that required pages, signatures, dates, and attachments are present.
- Organize forms, supporting evidence, exhibits, and copies in the order specified by the legal team.
- Identify missing documents, duplicate pages, inconsistent information, and assembly errors and report them before the packet is finalized.
- Update packet preparation status and coordinate required review and corrections with the responsible legal team.
- Route completed packets for required legal review and approval before submission or dispatch, and document the handoff according to the established process.
Case Documentation and Quality
- Maintain clear, timely notes and task updates so the legal team can identify what was completed and what remains pending.
- Use approved templates and checklists consistently and complete assigned work within the scope of the covered legal support position.
- Keep assigned case files, packet materials, and legal team resources organized and accessible to authorized team members.
- Report workflow issues, document discrepancies, missing information, and risks affecting case quality or deadlines.
- Protect confidential client, case, and firm information and follow established access and document‑handling procedures.
- Perform other related legal support duties assigned within the Legal Department, consistent with training and the position’s authorized scope.
MINIMUM QUALIFICATIONS
- Minimum of two years of professional work experience; experience as a legal assistant or in legal support, client communications, or legal document preparation is strongly preferred.
- High school diploma or equivalent.
- Bilingual in English and Spanish, with the ability to read, write, and speak both languages proficiently.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office 365 and the ability to learn internal software, databases, and digital systems.
- Ability to adapt to different legal support responsibilities, case workflows, and changing case priorities.
- Willingness to train in and provide coverage for Legal Assistant, Legal Support, Legal Communications, and Link functions within the Legal Department.
- Ability to learn new tasks quickly, follow instructions, and apply established procedures consistently.
- Strong time-management and problem-solving skills, with the ability to prioritize multiple assignments and meet deadlines.
- Professional communication and interpersonal skills, with a collaborative, service-oriented attitude.
- Ability to handle confidential and sensitive information with integrity and discretion.
- Dependable, proactive, flexible, and comfortable working in a fast-paced environment.
- Ability to work independently when appropriate while seeking guidance when needed.
- A positive attitude and a commitment to teamwork, accountability, and the firm’s mission.
IMPORTANT ROLE EXPECTATIONS
- Legal Department assignment: This position is assigned 100% to the Legal Department and provides coverage across its legal support functions.
- Flexibility: Daily legal assignments may change based on staff absences, case volume, deadlines, and Legal Department priorities.
- Adaptability: The employee must learn the workflows and responsibilities of the legal support positions being covered and seek guidance when needed.
- Teamwork: The role requires coordination with attorneys, paralegals, legal supervisors, and the legal team receiving coverage.
- Case continuity: Each assignment must include clear documentation, timely follow-up, and a complete handoff of outstanding work.
This is a coverage role within the Legal Department, including Legal Assistant responsibilities when assigned. Work must follow the required training, supervision, review, and approval for the covered position. Legal advice, legal strategy, and final legal approval remain with the responsible attorney.
WHAT SUCCESS LOOKS LIKE
In this role, success means:
- Legal Assistant, Legal Support, Legal Communications, and Link functions receive reliable coverage when needed.
- Assigned tasks are completed accurately, efficiently, and within established deadlines.
- The employee transitions between legal assignments with clear handoffs and accurate documentation of pending work.
- Case documents and legal packets are complete, organized, assigned to the correct matter, and routed for required review.
- Legal team procedures, communication protocols, and confidentiality requirements are consistently followed.
- Supervisors are kept informed of progress, challenges, and issues requiring attention.
- The employee learns covered legal support workflows and completes assignments within the required training and supervision.
- The legal team can rely on the employee to maintain case continuity during staff absences and periods of increased workload.
- Client communications, pending requirements, and case task updates are documented so the responsible legal team can follow through.
WHO THRIVES AT CLG?
- Flexible, dependable, and comfortable taking on different assignments.
- Organized, detail-oriented, and committed to accuracy.
- Bilingual and comfortable communicating with diverse communities.
- Proactive, accountable, and capable of managing competing priorities.
- Willing to learn legal systems, case procedures, client communication protocols, and packet preparation requirements.
- Professional, friendly, and service-focused.
- Comfortable working with confidential information.
- Collaborative and willing to cover different legal support functions based on Legal Department needs.
- Positive, adaptable, and committed to continuous improvement.
JOIN OUR TEAM
At Community Law Group, we believe every individual deserves to be treated with dignity, respect, and professionalism. Our legal team supports that commitment through accurate casework, clear communication, and dependable follow-through.
If you are adaptable, enjoy legal support work, and want to develop skills across case support, client communications, and legal packet preparation, we encourage you to apply.