Superintendent- Service (Cleveland)

TK Elevator; Broadview Heights (OH); On-site; USD 80,000 - 130,000; Full time

Benefits offered by this job

Car allowance or company vehicle

Fuel card

Annual incentive program

Medical, dental, vision coverage

FSAs and HSAs

Disability insurance

Life insurance

401(k) retirement plan with company""+

Job summary

TK Elevator in Cleveland, OH, seeks an experienced Superintendent- Service to oversee field operations, ensuring efficient and cost-effective service delivery. You will guide technicians, audit jobs, and support safety and compliance across assignments.

The role requires knowledge of elevator codes, strong communication, and the ability to prepare cost estimates and bid materials. A valid driver's license is required, and a competitive benefits package is offered.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Ability to write reports, proposals and business correspondence.
• Ability to present information clearly to management and customers.
• Ability to analyze data, define problems and draw valid conclusions.
• Requires a valid driver’s license and a satisfactory MVR.

Responsibilities

• Visits job sites and audits route work for efficiency and cost-effectiveness.
• Assists mechanics and provides on-the-job training.
• Reviews route profitability using accounting reports and provides feedback to management.
• Maintains knowledge of federal, state and local elevator codes.
• Coordinates with sales on scope of work and materials for repairs.
• Orders materials and parts as needed.
• Supports safety training and quality improvements.

Skills

General management

Report writing

Presentation skills

Data analysis

Driver's license

Education

Bachelor's degree or equivalent

Job description

TK Elevator is currently seeking an experienced Superintendent- Service in Cleveland, OH.

Responsible for assisting with service operations so that the service department functions in an efficient and cost-effective manner.

ESSENTIAL JOB FUNCTIONS

• Visits job sites and performs quality audits to ensure that route work is being completed efficiently and in a cost effective manner.
• Performs NIM job audit within 15 days of construction and modernization turnovers. Includes identifying issues that could potentially affect the overall reliability of the equipment and providing feedback and recommendations for the improvement of future installations.
• Assists mechanics with jobs. Includes trouble shooting and providing on-the-job training.
• Uses accounting reports to review route profitability and call backs. Includes providing feedback, data and reports to management.
• Takes part and assists with safety training.
• Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs.
• Provides feedback to service manager prior to field evaluations and performance ratings.
• Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements.
• Maintains strong familiarity of company products by attending company training classes, and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers.
• Determines what materials need to be ordered for service, repairs, and orders parts.
• Performs other duties as may be assigned.

EDUCATION & EXPERIENCE

• Thorough knowledge of the construction industry and general management skills; or general business knowledge normally acquired though a Bachelor’s degree; or two year’s experience managing on a branch departmental level; or equivalent combination of education and experience
• Ability to write reports, contract proposals and business correspondence
• Ability to effectively present information and respond to questions from management and customers
• Ability to define problems collect data, establish facts and draw valid conclusions
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables
• Requires a valid driver’s license and a satisfactory Motor Vehicles Report.

What Makes Us Special

At TK Elevator, we offer more than just a role, we offer a place to grow, thrive, and make an impact.

Salary range: $80,000- $130,000. The role offers a car allowance or company vehicle, fuel card, and annual incentive program.

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and is not a substitute for applicable plan documents or company policies.

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at [e-mail] or call 1-844-427-5461.

Important note

TK Elevator is committed to a prejudice-free and diverse working environment with equal opportunities. We welcome applications from everyone we continently work towards an inclusive and barrier-free reality. Please do reach out to us and we will work on individual solutions tailored to you.

TKE – Move Beyond

Who We Are

TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

TKE – Move Beyond.