Superintendent- Service (Chicago)

TK Elevator; Downers Grove (IL); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) Retirement Savings Plan with 5%

Paid time off

Job summary

TK Elevator is seeking an experienced Superintendent- Service in Chicago, IL to support efficient, cost-effective field operations.

Responsibilities include site visits, audits, training mechanics, and preparing costed bid inputs while ensuring adherence to safety and industry codes. A Bachelor’s degree or equivalent experience and a valid driver’s license are required, with a focus on delivering high-quality service outcomes.

Qualifications

• Experience managing service operations or construction projects.
• Ability to prepare reports, proposals and business correspondence.
• Valid driver’s license and clean MVR.
• Familiarity with elevator industry codes and standards.

Responsibilities

• Visit job sites to audit route efficiency and costs.
• Perform NIM audits within 15 days of turnovers and identify issues.
• Assist mechanics and provide on-the-job training.
• Review profitability using accounting reports and provide management feedback.
• Support safety training and prepare materials for bids and approvals.

Skills

Quality audits

Cost control

Training

Report writing

Education

Bachelor's degree or equivalent

Job description

TK Elevator is currently seeking an experienced Superintendent- Service in Chicago, IL.

Responsible for assisting with service operations so that the service department functions in an efficient and cost-effective manner.

ESSENTIAL JOB FUNCTIONS

• Visits job sites and performs quality audits to ensure that route work is being completed efficiently and in a cost effective manner.
• Performs NIM job audit within 15 days of construction and modernization turnovers. Includes identifying issues that could potentially affect the overall reliability of the equipment and providing feedback and recommendations for the improvement of future installations.
• Assists mechanics with jobs. Includes trouble shooting and providing on-the-job training.
• Uses accounting reports to review route profitability and call backs. Includes providing feedback, data and reports to management.
• Takes part and assists with safety training.
• Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs.
• Provides feedback to service manager prior to field evaluations and performance ratings.
• Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements.
• Maintains strong familiarity of company products by attending company training classes, and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers.
• Determines what materials need to be ordered for service, repairs, and orders parts.
• Performs other duties as may be assigned.

EDUCATION & EXPERIENCE

• Thorough knowledge of the construction industry and general management skills; or general business knowledge normally acquired though a Bachelor’s degree; or two year’s experience managing on a branch departmental level; or equivalent combination of education and experience
• Ability to write reports, contract proposals and business correspondence
• Ability to effectively present information and respond to questions from management andc customers
• Ability to define problems collect data, establish facts and draw valid conclusions
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables
• Requires a valid driver’s license and a satisfactory Motor Vehicles Report.

What Makes Us Special

At TK Elevator, we offer more than just a role, we offer a place to grow, thrive, and make an impact.

Salary range: $80,000-$120,000. The role offers a car allowance or company vehicle, fuel card, and annual incentive program

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at [e-mail] or call 1-844-427-5461.

• Competitive Compensation: Competitive and market-aligned compensation in a exciting, stable, and sustainable industry.
• Continuous Development: Structured onboarding, continuous learning, and development programs designed to support your growth.
• Work-life balance: Sustainable ways of working supported by policies and working models aligned with local practices and business needs.
• A culture that moves people: Open communication, mutual respect, and an inclusive environment where everyone feels valued and empowered.
• Empowered Work Environment: Flat hierarchies, approachable leadership, and the freedom to innovate and make an impact from day one.

Ready to move beyond?

Important note

TK Elevator is committed to a prejudice-free and diverse working environment with equal opportunities. We welcome applications from everyone we continously work towards an inclusive and barrier-free reality. Please do reach out to us and we will work on individual solutions tailored to you.

Who We Are

TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

TKE – Move Beyond.