Summer Intern - Agile Management Solutions

theocc; Chicago (IL); Hybrid; USD 25,000 - 36,000; Full time

Job summary

The Options Clearing Corporation (OCC) in Chicago offers a 12-week Summer Internship in Knowledge Management within the Enterprise Technology Solutions group. You will work with the KM team to audit documentation, identify risks, and support agile sprint work in a hybrid environment.

Open to undergraduate and graduate students, this internship emphasizes hands-on learning, knowledge capture, and cross-team collaboration, with exposure to COBIT 2019 practices and enterprise knowledge continuity

Responsibilities

• Assist in auditing existing documentation within the Knowledge Continuity project.
• Support the team's day-to-day sprint work during two-week cycles.
• Help identify knowledge at risk from turnover or SME dependency.
• Contribute deliverables that improve how knowledge is captured, organized and transferred across teams.

Job description

*** INTERNS AND SEASONAL INTERNS ARE ELIGIBLE ONLY FOR PAID SICK LEAVE ACCRUED BASED ON HOURS WORKED. NO OTHER BENEFIT INCLUDING TECHNOLOGY STIPEND APPLY TO INTERNS OR SEASONAL INTERNS***

Location: Chicago

Internship type: Seasonal intern (12 weeks, summer 2027)

About OCC:

A World Class Clearing Organization The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 21 exchanges and trading platforms. OCC also provides free and engaging educational resources about the benefits and risks of options through its Options Industry Council (OIC ). OCC is building a culture that empowers continued learning, authentic innovation, and constant creativity.

About the Intern Program:

OCC is looking for interns who are eager to learn, humble enough to ask questions, and ready to think critically about complex problems. The OCC Internship Program equips students with the real-world skills needed to transition successfully into a career in financial services. As an intern, you will contribute to meaningful projects, applying your skills and knowledge to real challenges facing the business. Your time with us is a real opportunity to make a genuine impact on the future of OCC! OCC's Summer Internship Program is a 12-week opportunity running either May through August or June through September, and is open to undergraduate and graduate students who are actively enrolled at a college or university. Interns work up to 40 hours per week in a hybrid work environment, and overtime is not permitted.

Hybrid Work Program

OCC operates under a Hybrid Work Program which, absent an approved exception, requires employees to work from an OCC office at least 3 days per week. To maximize in-person collaboration, Tuesday and Wednesday are considered anchor days, and all employees are expected to work in the office both days. Employees meeting performance expectations are generally permitted to select 2 other days per week to work remotely if desired. When working remotely, employees are generally expected to work from the state in which they reside, absent an exception approved by Human Resources. Additionally, OCC generally does not permit employees to work while traveling internationally.

About the Team & Role

The Knowledge Management (KM) team sits within Enterprise Technology Solutions (ETS) at OCC and is responsible for how the organization identifies, organizes, shares and maintains institutional knowledge, aligned to the COBIT 2019 BAI08 (Managed Knowledge) practice. The team operates in an Agile-scrum model with two-week sprints. This intern, located in the Chicago office, would contribute directly to the ETS Knowledge Continuity project, a cross-functional effort to reduce single points of knowledge failure and improve how critical operational and technical knowledge is captured, organized and transferred across teams. Working alongside the KM team lead, the intern would help audit existing documentation, identify knowledge at risk from turnover or SME dependency and support the team's day-to-day sprint work, gaining hands‑on exposure to the KM discipline while producing deliverables that will impact the organization.

Job Summary & Responsibilities

• Support the knowledge risk assessment by helping identify domain owners, SMEs and single points of failure across assigned ETS knowledge domains and assist in documenting the baseline.
• Assist in piloting the lightweight knowledge capture standard by drafting or formatting a subset of knowledge assets identified in the risk assessment.
• Participate in readability validation of piloted knowledge assets by reviewing content as an "outside the original team" tester and logging gaps or unclear sections.
• Help organize and tag pilot knowledge assets to support findability, working within the access/governance principles the team defines.
• Track action items and maintain documentation for the quarterly risk