Summer Customer Success Intern - Own Projects On-Site

Bloom Energy; San Jose (CA); On-site; USD 43,000 - 47,000; Full time

Job summary

Bloom Energy is offering a summer internship on-site in San Jose, CA, joining the Customer Success team to support account management, onboarding, and customer initiatives. The role emphasizes collaboration across teams to drive customer satisfaction and measurable outcomes.

The ideal candidate is pursuing a Bachelor's degree in a business-related field with strong analytical abilities, comfort with MS Excel, and prior exposure to customer-facing roles. Graduates in 2027–2028 are welcomed.

Qualifications

• Currently a student earning a Bachelor’s degree in Business Administration, Data Analytics, Mathematics, or any relevant discipline to Customer Success / Customer Experience.
• Must be graduating between spring 2027 and summer 2028.
• Strong analytical and communication skills are essential for success in this role.

Responsibilities

• Collaborate with Customer Success team to execute key initiatives
• End-to-end ownership of one or more project initiatives (from design to successful implementation)
• Engage with customer base on a regular basis
• Identify and implement improvements to current end-to-end Customer Success and onboarding processes
• Define and implement improvements to Bloom’s Customer Success software platform
• Track and administer key Customer Success metrics

Skills

Analytical mindset

Communication skills

Project management

Microsoft Excel

Customer focus

Education

Bachelor’s degree (in progress)

Tools

Salesforce

Gainsight

Job description

Bloom Energy is offering a summer internship on-site in San Jose, CA, joining the Customer Success team to support account management, onboarding, and customer initiatives. The role emphasizes collaboration across teams to drive customer satisfaction and measurable outcomes.

The ideal candidate is pursuing a Bachelor's degree in a business-related field with strong analytical abilities, comfort with MS Excel, and prior exposure to customer-facing roles. Graduates in 2027–2028 are welcomed.