Summer Aquatics Director

City of Framingham; Norwood (MA); On-site; USD 52,000 - 76,000; Full time

Job summary

City of Framingham is seeking a Summer Aquatic Director to oversee municipal pool operations during the summer season, ensuring safety, strong customer service, and high-quality aquatic programs. You will manage daily operations, supervise lifeguards and staff, respond to emergencies, maintain records and schedules, monitor water quality, and coordinate with emergency services as needed.

Candidates should hold current lifeguard certification (American Red Cross or equivalent), CPR/AED and First

Qualifications

• Current lifeguard certification (American Red Cross or equivalent).
• CPR/AED and First Aid certification.
• Experience in aquatic operations and staff supervision.
• Experience in municipal or public recreation settings preferred.

Responsibilities

• Manage daily operations of municipal pools, enforcing safety rules and procedures.
• Recruit, hire, train, schedule, and supervise lifeguards and aquatic staff; lead safety drills.
• Respond to emergencies; complete incident reports and coordinate with emergency services.
• Oversee swim lessons and aquatic programs; handle inquiries and enforce pool rules.
• Prepare weekly staff schedules; maintain records and assist with supplies.
• Monitor water quality and assist with opening/closing procedures.

Skills

Aquatic operations

Staff supervision

Emergency response

Program management

Leadership

Communication

Job description

General Summary: The Summer Aquatic Director is responsible for the overall operation, safety, and supervision of the municipality’s aquatic facilities during the summer season. This position oversees aquatic staff, ensures compliance with all safety and health regulations, and provides high-quality aquatic programs and customer service to the community.

Essential Job Functions

• Aquatic Operations: Manage daily operations of municipal swimming pools by enforcing aquatic safety rules, policies, and emergency procedures. Develop and maintain schedules for open swim, lessons, lap swim, and special events (non-season planning hours will occur). Serve as on-site supervisor during assigned hours.
• Staff Supervision: Recruit, hire, train, schedule, and supervise lifeguards and aquatic staff. Conduct regular staff meetings, in-service trainings, and safety drills. Monitor performance, address conduct issues in accordance with municipal policies, and ensure all staff certifications remain current, including re-certification as needed.
• Safety and Risk Management: Respond to emergencies, patron incidents, and staff concerns. Complete accident and incident reports accurately and on time. Coordinate with emergency services as needed and ensure proper lifeguard coverage and adherence to rescue and surveillance standards.
• Programming and Public Relations: Oversee swim lessons and aquatic programs. Respond to resident inquiries, complaints, and feedback professionally. Maintain a safe, welcoming, and inclusive pool environment and enforce pool rules consistently and fairly.
• Administrative Responsibilities: Prepare weekly staff schedules and approve timesheets. Maintain accurate records including certifications, attendance, and incident logs. Assist with purchasing supplies and inventory control.
• Facility Oversight: Assist with monitoring water quality, including testing and documentation. Report facility, equipment, and maintenance issues promptly. Assist with seasonal pool opening and closing procedures.
• Current Lifeguard Certification (American Red Cross or equivalent)
• CPR/AED and First Aid certification
• Previous experience in aquatic operations and staff supervision
• Strong leadership, communication, and decision-making skills
• Red Cross Lifeguard Instructor and Water Safety Instructor (WSI) certifications, preferred.
• Experience working in a municipal or public recreation setting, preferred.

Physical Requirements

• Ability to perform lifeguard rescues and emergency response
• Ability to lift up to 50 pounds
• Ability to work outdoors in varying weather conditions