Summer 2027 Internship: Learning Operations Analyst

QTS Data Centers; Richmond (VA); On-site; USD 22,000 - 29,000; Part time

Job summary

QTS Data Centers is offering a Learning Operations Analyst Intern role in the Richmond, VA area. You will gain hands-on experience in running a segment of Learning and Development, handling solo and collaborative assignments that impact coworkers across the business.

Responsibilities include building analytics for L&D phases, drafting SOPs, and creating dashboards to track outcomes and participation, with quality checks on course material and knowledge article development.

Qualifications

• Actively pursuing a Bachelor’s or Master’s degree in Engineering, Construction Management, Business Management, Economics, Mathematics, Accounting, Finance, STEM, Data Science, Human Resources, or a related field.
• Proficiency with Microsoft Office Suite, especially PowerPoint for presentations and Excel for data analysis and budgeting.
• Strong verbal and written communication skills.
• Critical thinking and problem-solving abilities.
• Must be a US Citizen

Responsibilities

• Develop operations analytics around phases of L&D initiatives
• Design SOPs around L&D best practices for different stages of engagements
• Help prepare dashboards and reports on learning module/session outcomes and participation
• Provide quality checks on course material
• Develop knowledge articles across a variety of topics

Skills

PowerPoint

Excel

Communication

Problem solving

US Citizenship

Tableau

Power BI

Python

Java

Education

Bachelor’s or Master’s degree in a related field

Tools

Tableau

Power BI

Python

Java

Job description

Who We Are

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be.

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be. QTS' summer internship program will provide you first hand experience into the fast paced world of the data center industry by providing weekly lunch and learns, a comprehensive orientation program, site based activities, socials and volunteering events. Every intern will be assigned initiatives tied to real QTS objectives helping with anything pertaining to the whole life-cycle of a data center build and/or company operations.

Learning Operations Analyst Intern

The Learning Operations Analyst Intern will gain direct experience on what it means to run a segment of Learning and Development within an organization. You will be assigned solo as well as collaborative assignments that empower you to directly impact coworkers across the business. Responsibilities will include but aren't limited to:

• Develop operations analytics around phases of L&D initiatives
• Design SOPs around L&D best practices for different stages of engagements
• Help prepare dashboards and reports on learning module/session outcomes and participation
• Provide quality checks on course material
• Develop knowledge articles across a variety of topics

Basic Qualifications

• Actively pursuing a Bachelor’s or Master’s degree in Engineering, Construction Management, Business Management, Economics, Mathematics, Accounting, Finance, STEM, Data Science, Human Resources, or a related field.
• Proficiency with Microsoft Office Suite, especially PowerPoint for presentations and Excel for data analysis and budgeting.
• Strong verbal and written communication skills.
• Critical thinking and problem-solving abilities.
• Must be a US Citizen

Preferred Qualifications

• Current full-time enrollment in one of QTS’s partner institutions (listed below) or a Blackstone Launchpad affiliate school:
  • Auburn University
  • Kansas State University
  • Georgia State University
  • Southern Adventist University
  • Texas A&M University
  • University of Kansas
• Previous internship or co-op experience in construction, finance, technology, HR, facilities engineering, or related industries.
• Experience with data analysis tools such as Tableau or Power BI.
• Experience with programming languages like Python, Java, etc.
• Involvement in community activities outside of schoolwork (athletics, clubs, volunteering, part-time employment).

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The Pay Transparency Policy Is Available Here

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [e-mail] and let us know the nature of your request and your contact information.