Summer 2027 Intern - Forward Deployed Engineer - Global Public Sector

salesforce.com, inc.; Ohio; Remote; USD 37,000 - 40,000; Full time

Job summary

Salesforce is seeking a Forward Deployed Engineer Intern for the Global Public Sector as part of the Futureforce University Recruiting program. This 12-week remote internship partners with senior engineers to deliver AI agent solutions for government, nonprofit, and education clients.

You'll shadow experts, own an intern project, learn prompt engineering, build data pipelines, and present a capstone to the team. This role requires US citizenship and is ideal for CS students.

Qualifications

• Pursuing CS or related field with coursework in algorithms and systems.
• Experience with Python, JS/TS, Java, or Apex.
• Familiarity with APIs, data modeling, and cloud data platforms.
• Strong communication and teamwork.

Responsibilities

• Shadow engineers in customer meetings and working sessions to learn how problems become AI solutions.
• Contribute to building AI agents that take real actions for organizations.
• Write and test prompts, and improve how agents reason and use tools.
• Own an intern project that may become a customer solution.
• Help build data pipelines and connect systems using Salesforce Data 360, Snowflake, or Databricks.
• Help build dashboards that track agent performance.
• Develop proofs-of-concept and present results to senior engineers and product teams at the capstone.
• Present your work and ideas to the team at the end of the program.

Skills

Python

JavaScript/TypeScript

Java

Apex

LLMs / Prompt engineering

APIs / Data modeling

Communication

Team collaboration

Education

Pursuing Computer Science degree

Tools

Snowflake

Databricks

BigQuery

LangChain

LlamaIndex

Salesforce Data 360

Job description

About Futureforce University Recruiting

Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

Job Category

Fixed Term & Temporary

Job Details

TITLE: Summer 2027 Intern - Forward Deployed Engineer - Global Public Sector

Location: Remote | Program Duration: 12 weeks

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

Salesforce is looking for a Forward Deployed Engineering (FDE) Intern to join a team that builds and deploys AI agent solutions for government, nonprofit, and education organizations. You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll shadow their customer work and own projects that can make a difference for those customers. Structured mentorship is built in.

The Intern Experience

• AI-powered development: Build with tools like Cursor, Claude, and Salesforce coding products such as Vibes.
• Mentorship: Learn from engineers who have shipped AI systems at scale.
• Behind-the-scenes access: Sit in on customer working sessions and project reviews to see how real solutions are scoped, built, and delivered.
• Frontier access: Work on Agentforce and Salesforce's evolving AI platform. Your feedback goes straight to product teams.
• Curiosity encouraged: Try new AI tools, models, and frameworks, and share what you learn.

What You'll Do

• Shadow Forward Deployed Engineers and Deployment Strategists in customer meetings and working sessions. You'll learn how business problems become AI solutions.
• Contribute to the build of AI agents that take real actions for real organizations.
• Write and test prompts, and improve how agents reason and use tools.
• Own an intern project, such as a tool, prototype, or internal accelerator, that may be used in customer solutions.
• Help build data pipelines and connect systems using Salesforce Data 360, Snowflake, or Databricks.
• Help build dashboards that track agent performance.
• Build proofs-of-concept that go quickly from idea to working demo.
• Present your work and share ideas with senior engineers and the product team, culminating in a capstone project presentation at the end of the 12-week program.

What We're Looking For

• U.S. citizenship is required, as this role involves work with U.S. Government agencies.
• Currently pursuing a degree in Computer Science or a related field.
• Experience in at least one of Python, JavaScript/TypeScript, Java, or Apex, and a willingness to learn others.
• Some experience with LLMs and prompt engineering, through class projects, personal projects, hackathons, or prior internships.
• A basic understanding of APIs, databases, and data modeling.
• Relevant coursework, internships, or activities aligned to the skills for this role, such as class or personal projects, hackathons, open source, or student organizations.
• Strong communication skills and comfort working with technical and non-technical teammates.
• Curiosity about AI. You experiment with new tools and models on your own.
• A collaborative, team-first attitude.

Nice‑to‑Haves

• Salesforce Trailhead badges or certifications (Administrator, Platform Developer I, Agentforce Specialist).
• Exposure to agent frameworks like LangChain or LlamaIndex.
• Experience with cloud data platforms like Snowflake, Databricks, or BigQuery.
• Interest in public sector, higher education, or nonprofit work.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form.

Please note that Salesforce uses artificial intelligence tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see the Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt‑out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $27 - $29 per hour. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.