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T-Mobile USA, Inc. is seeking an undergraduate intern to join our AI-Native solutions team. You will work with senior AI Engineers to develop, deploy, and maintain production-grade AI solutions for churn retention, cross-sell, and IT initiatives.
Applicants must be enrolled in an undergrad program, with Masters enrollment or relevant certifications a plus. Relocation assistance is provided for participants residing more than 50 miles away.
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!
Get hands-on experience, training—and a leg up on a bright future.
T-Mobile didn’t become a leader by following the playbook. We got here by breaking it. We’re a disruptor that now plays on a higher tier, and we’re still raising the bar for millions of customers nationwide. If you want to work somewhere that sets the standard instead of matching it, this is your place.
What It's Like:
My team delivers end to end AI-Native solutions for churn retention, cross and upsell for revenue generation, and AI for IT. IT for IT is a broad term for solving IT related problems using AI. Our work has an impact on how we provide customer care, and how T-Mobile conducts the marketing campaigns for cross and upsell of our products and services. In the process, we generate over $100M incremental revenue every year that is directly attributed to the AI-Native solutions that we developed, deployed and maintain.
What You'll Do:
You will work with senior AI Engineers to develop, deploy, and maintain production grade AI-Native solutions. You will get to work, learn and interact with a world class talent that will be working on cutting edge, high impact, customer facing care, retail, marketing and similar initiatives.
Key Responsibilities:
Requirement analysis, data processing, model development and evaluation (LLMs mainly), and deployment, integration and maintenance.
What It Takes:
A relevant undergrad enrollment is a minimum requirement, enrollment in Masters program and any relevant certifications and/or experience are a plus
Minimum Qualifications
Relocation assistance will be provided to program participants who reside more than 50 miles from the internship location.
Intern wages range from $27/hour to $50/hour. The successful candidate’s actual pay will be based on education/STEM vs non-STEM designation.
Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.
By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier.
ApplicantAccommodation@t-mobile.com or 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.