Suites Supervisor at AT&T Stadium

Legends Hospitality, LLC; Town of Texas (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Legends Global is seeking a Suites Supervisor to oversee premium suite services at AT&T Stadium, lead and train staff, and ensure guest satisfaction while upholding service standards.

This role requires enforcing health, safety, and cash-handling procedures, managing inventory, and collaborating with teammates to deliver an exceptional premium experience for guests.

Qualifications

• High school diploma or equivalent required.
• Some college coursework preferred.
• Hospitality or food/beverage experience beneficial.
• Knowledge of health and alcohol service regulations.

Responsibilities

• Staffing, scheduling, and training of suite staff.
• Supervise daily suite operations and guest interactions.
• Maintain and control high-volume food and beverage inventory.
• Enforce alcohol service and health/safety standards.
• Document cash-handling and inventory procedures.
• Collaborate to uphold service standards and inventory controls.

Skills

Multitasking

Team leadership

English fluency

Customer service

Education

High school diploma or equivalent

Some college coursework preferred

Tools

Alcohol service knowledge

Food safety standards

Inventory control systems

Job description

LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

Job Summary:

The Suites Supervisor is responsible for overseeing the day-to-day operations of premium suite services, ensuring the highest level of guest satisfaction and compliance with company service standards. This role involves directly managing and training suite staff, maintaining and controlling food and beverage inventory, and enforcing health, safety, and cash-handling procedures. The Suites Supervisor plays a key leadership role in fostering a positive, team-oriented environment while maintaining operational efficiency, product quality, and excellent customer service.

Essential Functions of Position (include, but are not limited to the following):

• Assist in staffing, scheduling, training, and counseling of suite staff.
• Supervise daily suite operations while engaging directly with guests to ensure a premium experience.
• Maintain and control high-volume food and beverage inventory.
• Train and enforce responsible service of alcoholic beverages in compliance with corporate and legal standards.
• Develop and enforce standards for service, sanitation, and food quality.
• Ensure all cash-handling and inventory procedures are properly documented and enforced.
• Collaborate with co-workers to uphold company service standards, inventory management, and cash control procedures.
• Conduct audits of inventory and products; research and perform reconciliations as needed.
• All other duties as assigned.

Preferred Qualifications:

• High school diploma or equivalent; some college preferred.
• Must be at least 18 years of age.
• Strong organizational skills with keen attention to detail and ability to prioritize effectively.
• Knowledge of state and city health requirements for food handling and alcohol service.
• Ability to multitask in a fast-paced, team-oriented environment.
• Fluent in English (spoken and written).
• Ability to lift and carry up to 50 pounds and move items up and down stairs/ramps.
• Willingness to work extended hours, nights, weekends, and holidays.
• Physical ability to perform assigned tasks including reaching, bending, stooping, pushing, pulling, and standing for extended periods.

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE: The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Location: On Site at AT&T Stadium

Equal Opportunity Statement

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.