Suites Manager | Raymond James Stadium

ASM Global; Tampa (FL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid vacation

Job summary

Legends Global is seeking a Suites Manager to oversee the premium suite operation at Raymond James Stadium. You will direct guest services, manage premium menus, and build strong relationships with suite holders and event teams, while ensuring quality and financial stewardship.

The role requires a bachelor’s degree and 3–5 years of management experience in contract foodservice within sports and entertainment venues. On-site location with a focus on delivering exceptional fan experiences.

Qualifications

• Bachelor’s degree required; 3–5 years of management experience in contract foodservice, premium services, catering or concessions.
• Experience in sports/entertainment venues helps.
• Strong communication and leadership abilities.

Responsibilities

• Direct and maintain guest service and management philosophy for the premium suites.
• Develop premium menus, oversee delivery and presentation standards.
• Build relationships with premium suite holders and game rentals.
• Coordinate menus, wine lists, and quality assurance standards.
• Manage staff meetings and daily goals; ensure fiscal discipline and budget adherence.
• Support preparation of annual budget and midyear/end-of-year reports.

Skills

Leadership

Customer service

Communication

Budgeting

Education

Bachelor's degree

Tools

POS Systems

Microsoft Word

Excel

PowerPoint

Job description

THE ROLE: Suites Manager

LOCATION: Raymond James Stadium

ABOUT LEGENDS GLOBAL

Legends Global is the premier partnertothe world’s greatest live events, venues, and brands. We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center — from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking.

With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale,expertise, and connectivity to help our partners grow. The Legends Global Way guides how weoperate: Align, Scale, Connect, Team, Win — shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day.

About the Role

Underthe directionof the Director ofPremium,this individual willbe responsible foreffectively and profitably managing the overall operations of the Premium Suite Operation.

About the Project/Venue

Legends is the official hospitality partner of Raymond James Stadium, home to the Tampa Bay Buccaneers.The partnership includes overseeing the Raymond James Stadium food and beverage program development and management for concessions, suites and premium areas for all game days, concerts,special eventsand any food and beverage related activations for the iconic Pirate Ship.Join us in elevating the fan experience through unparalleled guest service and pride to make Raymond James Stadium one of the best stadiums in the NFL.

WHAT YOU’LL DO (KEY RESPONSIBILITIES & OUTCOMES)

• Direct, implement andmaintaina guest service and management philosophy that serves as a guide to respective team members.

• Develop andmaintainpremium menus to adapt to the ever-changingmarket,including delivery, presentation, and standards.

• Work directly withteamspecificFront Office, Ownership, VisitingTeamsand League Executives.

• Build andmaintainstrong relationships with multi-year premium Suite holders as well as Individual Game Rentals.

• Coordinate menus, develop wine lists, handle guestrelationsand monitor adherence to quality assurance standards.

• Conducting meetings to update staff on daily goals &objectives.

• Provide efficient service and quality products bymaintainingpositive customer and client relations through effective communication and prudent financial practices.

• Maintain cost as it pertains to labor and operating supplies, work within budgeted guidelines.

• Assist the Premium Services Manager with the preparation of the annual fiscal budget and business plan for the upcoming season.

• Oversee departmental midyear and end of the year reports

• Ensure that all equipment is in proper operational condition andcleanedon a regular basis.

• Maintain staff and ensure proper hiring and promoting of associates per Legends Hospitality Standards.

• Perform other related duties,tasks,and responsibilities asrequired.

WHAT YOU BRING (QUALIFICATIONS & EXPERIENCE)

To perform this job successfully, the candidate must be able to perform each essential dutyabovethe highest levels. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired.

• The ideal candidate will have abachelor’sdegree with a minimum of 3-5 years management experience in the contract foodservice industry, preferably in premium services, catering and concessions environment for a sports and entertainment venue.

• Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.

• Strong commitment to deliveringa high levelof customer and client service withdemonstratedinitiative, leadership, and management skills.

• Customer service oriented with the ability to interact with all levels of management

• Must be flexible to workextendedhours due to business requirements including late nights, weekends, and holidays.

• Must be able to work in a team environment.

• Knowledge of accounting policy and procedures and POS Systems isrequired.

• Proficiencyin Microsoft Word, Excel, and PowerPoint.

WORK ENVIRONMENT & TRAVEL

Location: On site

Location/Venue: Raymond James Stadium

At Legends Global, our people power every success.You’llwork alongside exceptional talent, learn from world-leading experts, and contribute to projects that set the standard across sports, entertainment, hospitality, and live experiences. Ifyou’redriven tooperateat the highest level, build with purpose, and help partners win on the biggest stages,you’llthrive here.

COMPENSATION

This position offers a competitive salarycommensuratewith experience, skills, and qualifications. Legends Global offers a competitive total rewards package, including medical, vision, dental, life and disability insurance, paid vacation, and 401k plan.

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