Suite Bartender |Part-Time | Casey's Center

Oak View Group; Des Moines (IA); On-site; USD 12,000 - 15,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) Matching

Job summary

Oak View Group is seeking a Suite Bartender to serve beverages at events in Des Moines, IA. The role is part-time, pays an hourly rate of $10.00 and is tip eligible, with benefits for part-time roles including a 401(k) Savings Plan and 401(k) matching.

The position requires a friendly, professional demeanor, ability to work in a fast-paced environment, and availability for events as scheduled. It remains open until November 27, 2026.

Qualifications

• High school diploma preferred.
• Six months or more experience bartending in a similar environment.
• Accurate and responsible cash handling skills.
• Detail-oriented, organized, and able to multi-task & prioritize in a fast-paced environment.
• Ability to be self-directed while working in a team-oriented environment.
• Professional interpersonal communication skills with co-workers, guests, and managers.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages).
• Requires strict confidentiality with regard to private company information, including event guests, event contracts, and suite owners.
• Ability to acquire TEAM / TIPS certification for service of alcohol.
• Ability to work a flexible schedule, including nights, weekends, and long hours.

Responsibilities

• Demonstrate ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards.
• Follow the bar pre-shift notes and bar menus and provide service as described.
• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks, including state/federal regulations pertaining to the distribution of alcohol.
• Responsible for learning or having knowledge of various beer, wine varieties & spirits available and being able to learn to suggestively upsell products to guests.
• Pour drinks responsibly in accordance with company standards for serving size.
• Check the guest's ID in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages.
• Communicate a cut-off to a guest as required.
• Listening and responding to any customer requests or concerns.
• Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
• Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
• Request additional product or restock product as required.
• Maintains a clean and sanitary workstation at all times. Ensures bar equipment is clean & well maintained.
• Other duties as assigned, such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler.
• Maintain TEAM / TIP’s certification for service of alcohol.

Skills

Bartending experience

Cash handling

Attention to detail

Multi-tasking

Team-oriented

Interpersonal skills

Basic math

Confidentiality

TEAM/TIPS certification

Flexible schedule

Education

High school diploma or equivalent

Job description

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Suite Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional, and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled, per business need.

This role pays an hourly rate of $10.00 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until November 27, 2026.

Responsibilities

• Demonstrate ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards.
• Follow the bar pre-shift notes and bar menus and provide service as described.
• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks, including state/federal regulations pertaining to the distribution of alcohol.
• Responsible for learning or having knowledge of various beer, wine varieties & spirits available and being able to learn to suggestively upsell products to guests.
• Pour drinks responsibly in accordance with company standards for serving size.
• Check the guest's ID in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages.
• Communicate a cut-off to a guest as required.
• Listening and responding to any customer requests or concerns.
• Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
• Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
• Request additional product or restock product as required.
• Maintains a clean and sanitary workstation at all times. Ensures bar equipment is clean & well maintained.
• Other duties as assigned, such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler.
• Maintain TEAM / TIP’s certification for service of alcohol.

Qualifications

• High school diploma or equivalent preferred.
• Six months or more experience bartending in a similar environment.
• Accurate and responsible cash handling skills.
• Detail-oriented, organized, and able to multi-task & prioritize in a fast-paced environment.
• Ability to be self-directed while working in a team-oriented environment.
• Professional interpersonal communication skills with co-workers, guests, and managers.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages).
• Requires strict confidentiality with regard to private company information, including event guests, event contracts, and suite owners.
• Ability to acquire TEAM / TIPS certification for service of alcohol.
• Ability to work a flexible schedule, including nights, weekends, and long hours.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.