SUD Counselor III - Acceptance Place

HealthRIGHT 360; San Francisco (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

HealthRIGHT 360, a nonprofit organization providing integrated primary medical care, mental health services, and substance use disorder treatment, seeks a SUD Counselor III to support our residential program in San Francisco. You will conduct individual and group counseling, assist with case management, and mentor interns as part of an interdisciplinary team.

The swing shift (Tuesday–Saturday) is required; qualifications include CA AOD/CS counselor certification, ability to manage a caseload,

Qualifications

• Must meet residential service delivery goal of 60%.
• Experience carrying a caseload.
• Culturally competent and able to work with a diverse population.
• Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications.

Responsibilities

• Maintain an assigned caseload of up to 25 clients, depending on the facility staffing pattern and business needs, and provide individualized weekly counseling.
• Facilitate group counseling sessions, community meetings, and teach classes on various treatment-related topics to assist clients in meeting their treatment goals.
• Perform crisis intervention and communicate with treatment team as unforeseen situations arise.
• Properly document all group counseling sessions and all individual sessions as needed within 24-72 hours per contract requirements.
• Must meet residential service delivery goal of 60%.
• Proactively link clients to both internal and external resources based on their treatment needs.

Job description

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

This is a union-eligible position.

The required shift for this position is: Swing Tues-Saturday

Job Summary

HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

Acceptance Place offers residential treatment services designed to serve male individuals identifying as Gay, Bisexual, or Transgender (F/M) with substance use disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive services, and build a foundation for lasting recovery. This residential inpatient program runs 24/7 for 90 days.

The SUD Counselor III is an AOD Certified individual and is an integral part of this interdisciplinary team that supports our clients through assessment of their needs and strengths in support of their health and recovery. SUD Counselor III will perform counseling in individual and group setting, deliver curricula in accordance with program specific requirements and case management, and assist clients in navigating systems of care while providing a supportive treatment environment. This position assists with onboarding new staff, mentoring interns/ambassadors.

Key Responsibilities

• Maintain an assigned caseload of up to 25 clients, depending on the facility staffing pattern and business needs, and provide individualized weekly counseling.
• Facilitate group counseling sessions, community meetings, and teach classes on various treatment-related topics to assist clients in meeting their treatment goals.
• Perform crisis intervention and communicate with treatment team as unforeseen situations arise.
• Properly document all group counseling sessions and all individual sessions as needed within 24-72 hours per contract requirements.
• Must meet residential service delivery goal of 60%.
• Proactively link clients to both internal and external resources based on their treatment needs.
• Follow up on the progress or status of clients’ treatment.
• Document client updates and incidents daily.
• Maintain safety and security of the clients in the facility by performing periodic house runs.
• Ensure client medications are securely stored and properly accounted for as needed.
• Monitor and document client administration of medication.
• Assign client duties and sign off upon completion.
• As needed, accompany clients to offsite appointments related to their treatment.
• Collaborate with client and other internal and external resources to develop or maintain problem lists and/or treatment plans, transition plans, progress notes, and appropriate updates in support of their health and recovery.
• Complete discharge paperwork/process and other required agency assessments in a timely manner.
• Support intake process such as preparing rooms and maintaining supplies.
• Perform property and room searches as needed.
• Respond to overdose and other medical emergencies.
• Perform tests for substance use such as urinalysis and breathalyzer.
• Observe clients every 30 minutes and document on observation log, per program requirements.
• Collect, clean, or dispose of biohazard waste.
• Disinfect and clean rooms and common areas as needed.
• Accurately enter data in various electronic systems for all clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.
• Read and respond to emails, calls, and Teams messages in a timely manner.
• Complete assigned training as needed and as required by the due date.
• Attend and actively participate in meetings.
• Plan and facilitate celebrations and special events.
• Work on weekends and holidays as needed.
• Assist with onboarding of new hires and training or mentoring of new and existing employees, interns, or ambassadors.
• And perform other duties as assigned.

Qualifications

Education, Certification, or Licensure

• High school diploma or equivalent required. Bachelor’s degree in health and human services,
• Must be certified as an Alcohol and Other Drug Counselor or as a Substance Abuse Counselor with a California approved certifying agency (CCAPP, CADTP, or CAADE).
• Current First Aid and CPR certification or ability to obtain within 30 days of hire.
• Possess a valid CA driver’s license.

Experience

• Minimum of one year of experience as registered substance abuse or behavioral disorder counselor or recovery specialist in community mental health.
• Experience carrying a caseload.

Knowledge And Skills

• Culturally competent and able to work with a diverse population.
• Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications.
• Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.

Competencies

• Client-Centered Communication: Demonstrates active listening, empathy, and respect in all client interactions, providing a non-judgmental and compassionate environment.
• Counseling and Group Facilitation: Effectively conducts individual and group counseling sessions, adhering to program-specific curricula and treatment-related topics.
• Case Management and Resource Coordination: Assists clients in navigating systems of care, linking them to internal and external resources, and following up on their progress.
• Crisis Intervention: Responds quickly and appropriately to crisis situations, utilizing deescalation techniques to manage and prevent escalation of issues.
• Treatment Plan Development: Collaborates with clients and interdisciplinary teams to assess treatment needs and maintain up-to-date treatment plans and transition strategies.
• Cultural Sensitivity: Treats clients with dignity, honoring their cultural backgrounds, and incorporating culturally competent approaches in counseling and case management.
• Documentation and Compliance: Ensures accurate and timely documentation of counseling sessions, progress notes, treatment plans, and discharge processes in compliance with agency standards and external requirements.
• Team Collaboration: Works effectively as part of an interdisciplinary team, sharing information, attending meetings, and contributing to client success.
• Facility Safety and Security: Proactively maintains the safety and security of the facility, conducting routine checks and handling client medication and keys responsibly.
• Adaptability and Flexibility: Willingness to work on-call, weekends, and holidays, adapting to varying schedules and client needs as they arise.
• Language: Preferably bilingual in the county language threshold.

Background Check And Other Requirements

• Qualified candidates with arrest and conviction records will be considered for employment.
• Must be capable of obtaining and maintaining a satisfactory background check.
• Must be capable of meeting health screening and tuberculosis testing requirements.
• Must be capable of maintaining credential requirements.
• Must be capable of meeting the program and funder requirements.

Physical Requirements

In an 8-hr workday, employee is required to perform work:

• Sitting 4 Hrs
• Standing 2 Hrs
• Walking 2 Hrs
• Driving Occasionally
• In an average month, employee must travel out of town
  • Often (>2x)
  • Sometimes (<2x)
  • Never
• Bend/stoop
• Climb
• Reach above shoulder level
• Kneel
• Balance
• Push/pull
• Squat
• Crawl
• Crouch
• Lift*
• Carry**
• Usual number 5 20 lbs
• Maximum number 5 20 lbs

Job Requires

Working at heights

• Yes
• No

Operating heavy machinery

• Yes
• No

Operating desk machines

• Yes
• No

Computer, fax, printer, phone

• Yes
• No

Precise manual dexterity

• Yes
• No

Ability to precisely and accurately transmit written data, input data

• Yes
• No

Exposure to extreme heat, cold, humidity

• Yes
• No

Exposure to dust, fumes, gases, chemicals

• Yes
• No

HealthRIGHT 360 is committed to fair and equitable compensation practices. Placement within the compensation range is based on factors such as relevant experience, education, credentials, internal equity, and organizational compensation practices. In addition to salary, HealthRIGHT 360 offers a comprehensive benefits package, subject to eligibility requirements.

The compensation range listed reflects the expected pay for this position based on the primary work location. Actual compensation may vary depending on geographic location and applicable state or local pay transparency requirements.

HealthRIGHT 360 is an equal opportunity employer committed to fostering a diverse, equitable, and inclusive workplace. We prohibit discrimination, harassment, and retaliation based on any characteristic protected by applicable federal, state, or local laws, including race, color, ancestry, national origin, religion, sex, pregnancy, gender identity, gender expression, sexual orientation, age, disability, medical condition, genetic information, veteran status, marital status, and any other protected characteristic. We are committed to providing equal employment opportunities through fair and equitable recruitment, hiring, compensation, development, and advancement practices.

We will consider for employment qualified applicants with arrest and conviction records.

Must complete a background check and Live Scan.