Success Architect - Informatica MDM

Informatica Brasil; Waco (TX); On-site; USD 123,000 - 186,000; Full time

Benefits offered by this job

Medical (Health)

Dental insurance

Vision coverage

Mental health support

Paid parental leave

401(k)

Job summary

Salesforce is seeking a Success Architect to provide architecture and design guidance, use case development and solution implementation advice for customers, working closely with Customer Success Managers, Professional Services and Product/Engineering teams.

You will develop use cases, deliver technical presentations and publish blueprints and whitepapers while collaborating across departments in a fast-paced environment and communicating effectively to both technical and business audiences.

Qualifications

• 10+ years of experience with one or more Informatica products in enterprise data management.
• Experience with Informatica IDMC platform.
• Expert level knowledge on Informatica MDM with multiple projects.

Responsibilities

• Respond promptly to customer questions with technical explanations of product features and capabilities.
• Serve as a technical coach to colleagues in the customer success team.
• Prepare and deliver differentiated solution presentations or technical proposals.
• Compose and publish external facing whitepapers, artifacts, case studies, architectural blueprints, blog posts and articles for technical/industry publications.

Skills

Informatica MDM

Informatica IDMC

Cloud & on-prem architecture

Pre-sales consulting

Customer success collaboration

Tools

Informatica IDMC

Cloud platforms (AWS/Azure/GCP)

SQL databases

Job description

Description

As our Success Architect, you will be responsible for providing architecture and design, use case development and solution implementation advice for our customers while working closely with our Customer Success Managers, Professional Services and Product / Engineering teams. In the role of Success Architect, you must be able to work and adapt in a fluid, fast-paced environment. Working as the Success Architect, you must be technically proficient, patience and passionate about guiding customers through our products /solutions, ability to collaborate with other department, and the ability to communicate with both technical / business audiences.

Technology You’ll Use

MDM, Data Integration, Data Quality, Cloud and Databases

Day-to-day Duties?

Here’s What You’ll Be Doing

• Respond promptly to customer questions with technical explanations of product features and capabilities
• Serve as a technical coach to your colleagues in customer success team.
• Prepare and deliver differentiated solution presentations or technical proposals
• Compose and publish external facing whitepapers, artifacts, case studies, architectural blueprints, blog posts and articles for technical/industry publications.

Minimum Requirements

• 10+ years of experience with one or more Informatica products in Business 360 journey including – Informatica Multi-domain Master Data Management, Hosted MDM, C360, C360 for Salesforce, etc.
• Experience with Informatica IDMC platform and MDM would be preferable.
• Expert level knowledge on Informatica MDM with multiple projects implementation experience

What We’d Like To See

• Expert level knowledge on Informatica MDM product suite required
• Experience in a Pre-sales or Post-sales consulting role, preferably in Enterprise software solutions (MDM, Data Integration, Data Quality, Cloud and Databases), ideally using Informatica products.
• Proven technical knowledge of deployment of both Cloud and on-premise software solutions and architectures (Data Warehousing, Data Integration, Data Virtualization, Business Intelligence, Application Integration and Microservices)
• Track record of successful managing customers and complex data management needs
• Experience with Informatica IDMC platform would be preferable.
• Experience with AWS or Azure or GCP Cloud Ecosystem would be preferable.
• Expert-level database skills in at least one (Oracle, SQL Server, DB2, Sybase, Teradata)

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

At Salesforce, we strive to create an accessible and inclusive experience for all candidates. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

The typical base salary range for this position is $123,100 - $186,300 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.