Substitute Night Auditor

HEI Hotels & Resorts; New York (NY); On-site; USD 92,524,000 - 123,356,000; Full time

Benefits offered by this job

Medical & Dental

Vision insurance

Vacation/Sick/Holiday

401(k) with match

Hotel room discounts

Job summary

HEI Hotels & Resorts is seeking a Night Audit professional for the Courtyard New York Manhattan Fifth Avenue. You will perform night audit operations to ensure financial controls and compliance with hotel standards, coordinating with Security and Housekeeping to deliver quality guest service.

Responsibilities include auditing revenue reports, running front office system reports, correcting issues, and ensuring accurate daily summaries.

Qualifications

• Hotel experience preferred.
• Basic mathematical skills and ability to use a 10-key.
• Ability to handle guest and associate concerns in a friendly manner.
• Ability to input and access information using a moderately complex computer system.
• Excellent verbal and written communication skills.

Responsibilities

• Prepare daily revenue reports by auditing POS tapes and journals to breakdown revenue, covers, tips and settlements.
• Run audit reports from front office systems and POS.
• Make corrections and resolve computer problems during shift.
• Enter revenue/expenses/allowances in the front office system to generate daily reports.
• Balance revenue and settlement accounts nightly and reset systems for next day operations.
• Show up consistently and perform other duties as assigned.

Skills

Basic math

Guest service

Computer systems

Communication

Job description

About Us

HEI Hotels & Resorts is proud to welcome the Courtyard New York Manhattan Fifth Avenue to our growing portfolio of distinguished properties. Located in the heart of Midtown, the Courtyard is perfectly situated to visit iconic destinations including Rockefeller Center, Times Square, and the Theatre District. At HEI, we understand that exceptional hotels are built by exceptional people. Our continued success is driven by our associates - the heart of every guest experience. Where people choose to work matters. In return for that choice, we are committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that empowers growth and excellence. Simply put, we honor the privilege of our associates choosing HEI by investing in them - ensuring they thrive, grow, and elevate every property we serve.

Compensation

Salary Range: $32.29 - $43.05 HourlyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No

Overview

Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.

Essential Duties and Responsibilities

• Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
• Run audit reports/journals from the front office system, Point of Service and the computer.
• Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
• Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
• Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Hotel experience preferred.
• Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.
• Ability to effectively deal with guest and associate concerns in a friendly and positive manner.
• Ability to access and accurately input information using a moderately complex computer system.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.