Substance Use Disorder (SUD) Executive Administrator (DOH/FMD#12491)

New Mexico Department of Health; Santa Fe (NM); Sur place; USD 111 000 - 177 000; Plein temps

Résumé du poste

New Mexico Department of Health is seeking an experienced SUD Executive Administrator to oversee substance use facility leaders across the region. The role focuses on strengthening SUD facility operations, improving census, and ensuring accountability for performance metrics while serving as an extension of the Facilities Management Division Director.

The position requires leadership of Facility Administrators, data-driven decision making, and strong collaboration with executive teams to drive

Qualifications

• Experience with SUD programs or behavioral health is strongly preferred.
• Proven leadership experience overseeing multiple sites or leaders.
• Ability to analyze data, identify trends and require action plans that move metrics.
• Operational mastery with CMS standards and regulatory compliance.
• Strong communication and reporting to executive leadership.

Responsabilités

• Provide supervision, guidance, and performance oversight to assigned SUD Facility Administrators.
• Monitor performance measures and ensure accountability for clinical and regulatory metrics.
• Develop census growth strategies and manage occupancy/admissions processes and partnerships.
• Support operational challenges and lead during surveys, audits, and performance reviews.

Connaissances

SUD programs

Leadership

Data analysis

Regulatory compliance

Communication

Formation

Bachelor's degree

Description du poste

Posting Details

Interviews are anticipated within two (2) weeks of closing date.

Salary

$53.27 - $85.24 Hourly

$110,812 - $177,299 Annually

This position is a Pay Band C13

The Department of Health (DOH) Facilities Management Division (FMD) is responsible for the Office of Facilities Management (OFM) and oversight of seven Health Care Facilities: Fort Bayard Medical Center (FBMC), NM Veterans Home (NMVH), Turquoise Lodge Hospital (TLH), NM Rehabilitation Center (NMRC), Sequoya Adolescent Treatment Center (SATC), NM Behavioral Health Institute (NMBHI) and Meadows LTC, and the Los Lunas Community Program. OFM has several key areas of responsibility supporting the seven facilities and DOH overall, these include: Facilities Fiscal Office, Facilities Operations Management, Capital Project Management, Capital Asset Management, and Risk and Loss Management. The seven facilities provide chemical dependency and rehabilitation services, adult psychiatric services, forensic services, long-term care services, community-based services, developmentally disabled community services and adolescent treatment and reintegration services to NM residents in need of such services across New Mexico.

Why does the job exist?

The Substance Use Disorder (SUD) Executive Administrator provides direct oversight and leadership to substance use / misuse facility Administrators within the assigned region or any assigned facility by Facilities Management Division (FMD) Director. This position focuses on strengthening SUD facility operations, supporting leadership performance, increasing census, and ensuring accountability for SUD (Substance Use Disorder) performance measures.

The SUD Executive Administrator serves as an extension of the Facilities Management Division Director and will step in on their behalf when requested or during their absence, ensuring continuity of leadership and execution of strategic directives.

How does it get done?

Administrator Oversight

• Provide supervision, guidance, and performance oversight to assigned SUD Facility Administrators.
• Ensure SUD Administrators are meeting operational, regulatory, and organizational performance expectations.
• Conduct regular site visits, leadership evaluations, and performance reviews as requested by FMD Director.
• Monitor compliance with CMS, state, and internal policies.
• Support implementation of corrective action plans and operational improvement initiatives as requested by FMD Director.

Oversight of SUD Performance Measures

• Monitor and drive performance on all Substance Use Facilities measures and quality indicators.
• Ensure Facility Administrators understand and actively manage performance benchmarks.
• Review quality data trends and require action plans for areas below target.
• Promote accountability for clinical, operational, and regulatory metrics tied to SUD standards.
• Collaborate with facility leadership to improve outcomes related to resident care, safety, and compliance.
• Report on SUD performance outcomes to the FMD Director and executive leadership as required.
• Promote communication and collaboration with other departments, facilities, etc. to ensure SUD standards are being met.

Census Development & Growth

• Partner with SUD Administrators to develop and execute census growth strategies.
• Monitor occupancy trends, admissions processes, and referral relationships.
• Identify and address barriers to admissions.
• Support community outreach, hospital partnerships, and Gibson Medical Center referral coordination where applicable.
• Review weekly census reports and implement performance improvement strategies for under performing facilities.
• Partner with SUD Administrators to develop and execute marketing growth strategies.

Operational Support

• Assist facilities with operational challenges as identified by the FMD Director.
• Provide leadership during surveys, audits, and performance reviews.
• Help stabilize facilities experiencing leadership gaps or operational difficulties as directed by FMD Director, this includes administrator interim until filled.
• Support fiscal awareness and operational accountability at the facility level.

Who are the customers?

• Primary Customers: Residents receiving SUD services
• Indirect but essential customers; improved care, safety, and compliance are core outcomes.
• Community partners and referral sources (hospitals, Gibson Medical Center, outreach partners) The role supports census growth and relationship development.
• Regulatory bodies (CMS, state agencies) The role ensures compliance and readiness for audits, surveys, and corrective actions.
• Substance Use Disorder (SUD) Facilities The role strengthens operations, improves quality, and drives performance on SUD measures.
• SUD Facility Administrators They receive direct oversight, coaching, accountability structures, and operational support.
• Facilities Management Division (FMD) Director The Executive Administrator acts as an extension of the Director, ensuring directives are executed consistently across facilities.

Ideal Candidate

Core Competencies

• Experience with SUD programs or behavioral health is strongly preferred.
• SUD expertise - Familiar with SUD quality measures, clinical standards, and operational benchmarks. Leadership - Able to supervise administrators, set expectations, and enforce accountability with clarity and consistency.
• Performance driven mindset Skilled at analyzing data, identifying trends, and requiring action plans that move metrics.
• Operational mastery. Deep understanding of facility operations, regulatory compliance, CMS standards, and performance management.
• Census growth acumen. Comfortable with outreach, referral development, admissions processes, and occupancy strategy.
• Crisis and stabilization leadership. Capable of stepping in during leadership gaps, operational challenges, or interim administrator assignments.
• Strong communication and reporting. Able to deliver executive level updates, articulate directives, and maintain alignment across multiple facilities.
• Relationship builder. Works effectively with administrators, clinical teams, community partners, and executive leadership.

Experience & Background

• 8+ years management experience in facility operations, behavioral health, healthcare administration, or similar environments.
• Bachelor's degree or equivalent combination of education/experience totaling 12 years.
• Proven success overseeing multiple sites or leading leaders.
• Demonstrated ability to manage regulatory compliance, audits, and corrective action plans.

Leadership Style

• Decisive and steady. Can act on behalf of the FMD Director without hesitation.
• Supportive but firm . Balances coaching with accountability.
• Data literate. Uses metrics to drive decisions and performance.
• Highly organized. Manages multiple facilities, priorities, and timelines.
• Collaborative Promotes communication across departments and facilities.

Personal Attributes

• Professional maturity and executive presence.
• High integrity and reliability.
• Strong problem-solving instincts.
• Comfort with travel and on-site leadership.
• Ability to navigate complex interpersonal and operational dynamics.

Minimum Qualification

Bachelor's degree in a relevant field and eight (8) years of management experience as it pertains to the essential duties of the classification. May require licensure as Nursing Home Administrator. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling twelve (12) years may substitute for the required education and experience.

Employment Requirements

Must possess and maintain a valid Driver's License.

Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Frequent travel for meetings and driving a State of NM owned motor vehicle may be required for visiting SUD facilities. Post of Duty is Santa Fe, NM with possible part-time in Albuquerque, NM. Position will be on-call supporting the SUD facilities.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.