Substance Abuse Treatment Program Director

K&I Healthcare Services, LLC; Baltimore (MD); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

401 K

401 K matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

K&I HEALTHCARE SERVICES (KIHS) in Maryland seeks a Program Director to lead the Substance Use Disorder department and manage clinical and administrative operations. The ideal candidate will be a skilled clinician and strong leader with CAC-AD licensure and Maryland credentials.

The role oversees staff, program development, compliance with CARF/state regulations, and performance metrics, while ensuring high-quality patient care and staff development.

Qualifications

• Minimum three solid years in substance and behavioral health services.
• Minimum five years of administrative supervision/oversight experience.
• Must meet state regulatory requirements to provide clinical supervision in the employed state.
• Experience providing group and individual counseling for SUD and co-occurring disorders.

Responsibilities

• Lead evaluation of patient outcomes, retention, and program completion.
• Supervise SUD staff, ensure adherence to policies and ethical guidelines.
• Oversee clinical documentation: treatment plans, progress notes, discharge summaries.
• Coordinate on-boarding, staffing, and program coverage to maintain service levels.
• Collaborate with Medical Director to improve clinical programming and KPIs.
• Provide clinical training and mentorship to staff.

Skills

Leadership/People management

Clinical supervision

Program management

Regulatory compliance

Education

CAC-AD

Master's degree preferred

Tools

Electronic Medical Records (EMR)

Data reporting tools

Job description

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Licenses and Other Required Credentials

LCADC, LCPC, LMSW, LGPC, LCSW-C, and SUD Approved Supervisor status in Maryland

Job Type

Full-time

Pay

$85,000.00 - $100,000.00 per year (Depending on Licensure)

Signing Bonus

$3000

K&I HEALTHCARE SERVICES (KIHS)

is seeking a Program Director that can help us carry forward the traditions of recovery with unconditional kindness. The ideal candidate will be both an outstanding provider of substance use disorder counseling and a strong leader. Must have an active CAC-AD license*

Job Summary

Working under the supervision of the Medical Director, the Program Director is a visible leader responsible for managing the Substance Abuse Department. This position is responsible for the coordination and implementation of client educational/therapeutic activities; clinical and administrative supervision of SUD staff; review and maintenance of departmental policies and procedures; utilization review and supervision of admission activities to determine appropriate levels of care; development and implementation of program changes designed to meet the needs of the population served.

The Program Director at KIHS is ultimately responsible for the daily administration and supervision of KIHS delivery of SUD clinical services. This includes training and development of SUD clinical staff. The Program Director is responsible for ensuring that all Addictions Counselors have a foundation that will allow them to perform all responsibilities of their position. The Program Director, in partnership with the CEO & Medical Director, is responsible for managing Key Performance Indicators. This individual provides oversight and authority to ensure compliance with KIHS policies and procedures. The Program Director has responsibility for the long and short-term planning, program evaluation, and compliance with federal, state, local, and independent regulatory statutes.

Duties

• In partnership with the CEO & Medical Director is responsible for executing established clinical outcome Key Performance Indicators including patient retention, successful program completion rates, direct client care, clinical outcomes, program census and attendance, and Average Length of Stay.
• In partnership with the CEO & Medical Director is responsible for ensuring SUD staff Key Performance Indicators including counselor direct care hours are being met
• Sets a standard of clinical and professional excellence providing clear expectations and accountability for all SUD staff, including ensuring that all staff adhere to guiding principles
• Along with the CEO & Medical Director is responsible for overall patient satisfaction. Responds to patient concerns and resolves clinical, program, and customer service issues with solutions that are in line with established ethical guidelines and best practices.
• Safeguards model fidelity ensuring that an evidence-based, harm reduction and recovery-oriented approach to patient care is promoted and practiced.
• Is skilled in Motivational Interviewing, Cognitive Behavioral Therapy, Trauma Informed Care and Trauma Informed Treatment Approaches, and assists in training clinical staff in these approaches.
• Provides supervision with a focus on performance management as well as clinical certification or licensure.
• Will complete weekly clinical supervision documents within 24 hours of supervision and submit to clinical leadership in accordance with company clinical supervision policies.
• Ensures completion of clinical documentation including Treatment Plans, BAMs, group, individual, discharge summaries, and all other required documentation
• Facilitates and documents weekly staff meetings and group supervision, and case consultations as needed.
• Regularly observes groups and individual sessions to ensure service delivery meets clinical standards.
• Completes and submits to clinical leadership the required number of active chart reviews as well as 100% of intake charts and 100% of discharge charts to ensure all treatment and documentation being provided is consistent with the organization’s standards.
• Reviews daily and weekly reports to ensure patient care, documentation, and other Key Performance Indicators are adhered to.
• Reviews all admission, discharge and other census data weekly for their program / area of responsibility.
• Coordinates with clinical leadership / Human Resources the on-boarding and termination status of all employees consistent with organization standards
• Responsible for carrying a reduced caseload. A temporary full caseload may be required based on program needs.
• Will be responsible for group coverage as needed.
• Provides support and direct intervention to staff members during client crises.
• Partners with the compliance team to maintain compliance with CARF standards and state regulations.
• Adheres to company operating policies and procedures.
• Collaborates with the medical director and other clinical/medical leadership to improve and develop clinical programming, ensuring KIHS is implementing evidenced-based practices.
• Embodies the spirit of a teacher, continually driving professional growth with all clinical and administrative team members.
• Must be willing to provide clinical training for companies that are outside of the assigned program/area of focus.
• Must be willing to perform marketing and outreach in the community, promote services, and develop strategic partnerships with community stakeholders.
• Promotes the organization’s image in a positive and professional manner.
• Other duties as assigned.

Qualifications

• Master's Degree preferred (preferably in social work, human services, behavioral health);
• CAC-AD;
• Must have at least three solid years of work experience in substance and behavioral health services;
• Minimum five years of work experience in the capacity of administrative supervision and oversight.
• You must meet all state and regulatory requirements to provide Clinical Supervision to Substance Use Disorder clinical staff in the state where you are employed.
• Experience providing group and individual counseling to individuals with substance use and co-occurring psychiatric disorders.
• Minimum of 1 year experience in a supervisory/leadership position within the human services field
• Familiar with state / federal regulations, CARF standards, and DEA regulations – when necessary
• Must have a minimum of 3 years working within the field of substance use disorder treatment.
• Must become competent in Medication Assisted Treatment best practices.
• Must be willing to work the hours that are required based on specific location.
• Exhibits excellent written and oral communication skills.
• Excellent documentation and computer skills required, including the use of electronic medical records.
• Is engaging with staff and patients while promoting accountability that supports the organization’s clinical outcomes and metrics.
• Compliance with the ethical and professional standards and practices of counselors and therapists.
• Initiative to lead and be proactive in critical situations. Advanced problem solving and decision-making skills.
• Knowledge of and competency in crisis intervention, risk assessments including suicide assessment skills, and must be skilled in de-escalation techniques.

Benefits

• 401 K
• 401 K matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday

Experience

• Substance Abuse/ Behavioral Health: 3 years (Required)
• Administrative/ Supervision/ Oversight: 5 years (Preferred)