Subscription Info Svcs Sales Rep V

LexisNexis Legal & Professional; Texas; On-site; USD 90,000 - 150,000; Full time

Job summary

LexisNexis Legal & Professional is seeking a seasoned sales leader to own the full new-business sales cycle within a defined territory. You will drive strategy, pipeline discipline, and CRM governance while coaching a small team to high performance.

You will guide customers with expert product demonstrations, policy interpretation, and cross-functional collaboration to deliver cohesive solutions. Strong relationship management and presentation skills are essential.

Qualifications

• Owns the full new-business sales cycle from lead to close and manages a territory strategy.
• Develops and coaches a small sales team toward high performance.
• Applies advanced strategic-selling and software-sales expertise.

Responsibilities

• Develop and implement a relationship management plan for existing accounts and engage decision-makers.
• Lead product demos with a team of specialists to showcase high-value features.
• Provide specialist advice on policies and procedures and resolve complex issues.
• Partner with cross-functional teams to ensure cohesive customer support.
• Set objectives for each sales call, tailor materials, and identify opportunities.
• Identify sales opportunities, attend trade shows, and promote the organization.
• Propose products or services meeting customer needs and guide purchase decisions.
• Interpret data to identify possible solutions across processes and precedents.
• Develop personal capabilities through training and external accreditation.

Skills

Verbal Communication

Presentation Skills

Relationship Management

Flexibility

LOB Products Acumen

Account Management

Cross-functional Collaboration

Tools

CRM Software

Job description

Job SummaryOwns the full new-business sales cycle, territory strategy, pipeline, CRM discipline, and market insight while leading a small sales team without supervisory authority. Applies advanced strategic-selling and software-sales expertise and coaches others toward high performance.

Job Responsibilities

• Customer Relationship Management / Account Management

  Develop and implement a relationship management plan for existing customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Collect feedback from identified customers or customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.

• Product Demos

  Demonstrate the most valuable features/attributes of the product/service; lead a team of demo specialists to bring the highest value to customers during demonstrations.

• Information and Business Advice

  Provide specialist advice on the interpretation and application of policies and procedures, resolving queries and issues and referring very complex or contentious issues to others.

• Multiagency Work

  Partner and build collaborative working relationships with other professional teams and over organizational boundaries to ensure service users experience cohesive and seamless support to meet their needs.

• Customer Needs Clarification

  Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation.

• Sales Opportunities Creation

  Develop a personal network within the sales territory and represent the organization at trade shows and other events to identify sales opportunities, promote the organization, and enhance its reputation.

• Sell Customer Propositions

  Identify the products or services that best meet the customer's stated needs, use personal expertise to propose quantities and product configurations, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale.

• Solutions Analysis

  Interpret data and identify possible answers. Involves navigating a wide variety of processes, procedures, and precedents.

• Personal Capability Building

  Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Experience Level

• Recommended General Experience

  Experience enables job holder to deal with the majority of situations and to advise others (Over 3 years to 6 years)

• Recommended Managerial Experience

  Basic experience of coordinating the work of others (4 to 6 months)

Applicable Skills

• Verbal Communication - Experienced - Works with full competence to express ideas, request actions, formulate plans, & policies by means of clear and effective verbal communications. Typically works without supervision and may provide technical guidance.
• Presentation Skills - Experienced - Works with full competence to communicate and deliver information verbally in a clear, concise and compelling manner to other people. Typically works without supervision and may provide technical guidance.
• Maintains the Relationship - Experienced - Works with full competence to cultivate and sustain positive interpersonal connections, fostering trust, collaboration, and effective communication to support enduring professional relationships. Typically works without supervision and may provide technical guidance.
• Flexibility - Experienced - Works with full competence to change actions or plans at short notice. Typically works without supervision and may provide technical guidance.
• Line of Business (LOB) Products, Services & Acumen - Experienced - Works with full competence to demonstrate a comprehensive understanding of the line of business, including its operating model, clients, products, services, competitive landscape, regulatory context, market trends, economic conditions, and other risk factors. Typically works without supervision and may provide technical guidance.
• Expands the Service - Experienced - Works with full competence to grow the value of the account through cross-sell and up-sell opportunities. Typically works without supervision and may provide technical guidance.
• Understands the Buying Process - Experienced - Works with full competence to effectively align t