SUBR | Cashier - Comptroller's Office

Southern University Shreveport, Inc; Baton Rouge (LA); On-site; USD 25,000 - 35,000; Full time

Job summary

Southern University Shreveport, Inc. is seeking a full-time Cashier in the Comptroller’s Office in Baton Rouge to accurately process and reconcile tuition, housing, and other payments while maintaining strong internal controls and customer service.

The role requires a high school diploma and at least one year of cashiering or related financial experience, with daily balancing, deposits, and adherence to policies. The position includes standard university benefits and background checks.

Qualifications

• Minimum of one year of experience in cashiering, cash handling, customer service, or a related financial role.

Responsibilities

• Process, record, and reconcile tuition, fees, housing, and other University-related payments accurately and in accordance with established policies and procedures.
• Provide professional and courteous customer service to students, parents, employees, and the public regarding financial transactions and payment inquiries.
• Respond to student account inquiries and refer account holds and payment-related concerns to the appropriate University personnel.
• Balance daily cash drawers and payment transactions against Banner and other payment system reports to ensure accuracy.
• Prepare daily bank deposits and supporting documentation in accordance with University procedures.
• Identify, investigate, and report cash overages, shortages, and transaction discrepancies to the Bursar in a timely manner.
• Process payment voids, corrections, and returned payments with appropriate authorization and supporting documentation.
• Assist with reconciling daily receipts and payment records to the University’s financial system.
• Maintain accountability for assigned cash funds and ensure compliance with established cash-handling procedures and internal controls.
• Safeguard confidential student and financial information in accordance with University policies and applicable state and federal regulations.
• Follow established security procedures and segregation of duties to protect University funds and financial assets.
• Provide financial records and supporting documentation as requested for internal and external audits.
• Maintain accurate and complete financial records, including receipt logs, deposit documentation, and transaction reports.
• Ensure financial records and supporting documentation are maintained in accordance with University record retention requirements.
• Support office operations during peak periods, including registration, tuition payment deadlines, semester openings and closings, and graduation clearance.
• Assist with student refund inquiries, check distribution, and third-party payment processing as directed.
• Coordinate with appropriate University personnel to address payment-related inquiries and support efficient office operations.
• Perform other duties as assigned to support the operational needs of the Comptroller’s Office.

Skills

Cash handling

Customer service

Education

High School Diploma or GED

Job description

SUBR | Cashier - Comptroller's Office | Position Type: Full-Time Unclassified | Salary: $21.63 Hourly

Application Deadline: October 30, 2026

JOB DESCRIPTION:

The Cashier is responsible for accurately processing, recording, and reconciling payments received by the University in accordance with University and Southern University System policies, as well as applicable state and federal regulations. This position processes tuition, fees, housing, and other University-related payments while maintaining accurate financial records and ensuring compliance with established cash-handling procedures and internal controls. The Cashier serves as a primary point of contact for students, parents, employees, and the public, providing professional and courteous customer service. This position requires strong attention to detail, sound judgment, confidentiality, and a commitment to safeguarding University funds and maintaining the accuracy of financial transactions.

JOB RESPONSIBILITIES:

Payment Processing & Customer Service

• Process, record, and reconcile tuition, fees, housing, and other University-related payments accurately and in accordance with established policies and procedures.
• Provide professional and courteous customer service to students, parents, employees, and the public regarding financial transactions and payment inquiries.
• Respond to student account inquiries and refer account holds and payment-related concerns to the appropriate University personnel.

Daily Balancing, Deposits & Reconciliation

• Balance daily cash drawers and payment transactions against Banner and other payment system reports to ensure accuracy.
• Prepare daily bank deposits and supporting documentation in accordance with University procedures.
• Identify, investigate, and report cash overages, shortages, and transaction discrepancies to the Bursar in a timely manner.
• Process payment voids, corrections, and returned payments with appropriate authorization and supporting documentation.
• Assist with reconciling daily receipts and payment records to the University's financial system.

Internal Controls, Security & Compliance

• Maintain accountability for assigned cash funds and ensure compliance with established cash-handling procedures and internal controls.
• Safeguard confidential student and financial information in accordance with University policies and applicable state and federal regulations.
• Follow established security procedures and segregation of duties to protect University funds and financial assets.
• Provide financial records and supporting documentation as requested for internal and external audits.

Documentation & Recordkeeping

• Maintain accurate and complete financial records, including receipt logs, deposit documentation, and transaction reports.
• Ensure financial records and supporting documentation are maintained in accordance with University record retention requirements.

Office Operations & Administrative Support

• Support office operations during peak periods, including registration, tuition payment deadlines, semester openings and closings, and graduation clearance.
• Assist with student refund inquiries, check distribution, and third-party payment processing as directed.
• Coordinate with appropriate University personnel to address payment-related inquiries and support efficient office operations.
• Perform other duties as assigned to support the operational needs of the Comptroller's Office.

MINIMUM QUALIFICATIONS:

• High school diploma or GED required.
• Minimum of one (1) year of experience in cashiering, cash handling, customer service, or a related financial role.

Point of Contact:

Alicia Jeanpierre | Comptroller's Office

Interim Bursar

[e-mail]

A criminal background check and reference verification are required.

EEO/ADA Statement: The Southern University System complies with Title IX of the Education Amendments of 1972, Titles VI and VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and other federal, state, and local laws. Southern University and A&M College forbids discriminating or harassing conduct that is based on an individual’s race, color, religion, sex, ethnicity, national origin or ancestry, age, physical or mental disability, sexual orientation, gender identity, gender expression, genetic information, veteran or military status, membership in uniformed services, and all other categories protected by applicable federal and state laws. This commitment applies to but is not limited to decisions concerning hiring and promotion, the administration of educational programs and policies, scholarship and loan programs, and athletic or other college-administered programs. Discriminatory acts of any kind are strictly forbidden.