Subject Matter Expert III (ISEA)

Chugach Alaska Corporation; Chesapeake (VA); On-site; USD 70,000 - 110,000; Full time

Job summary

Chugach Government Solutions seeks an In-Service Engineering Agent SME to ensure operational readiness of external radio communications systems. You will provide engineering and lifecycle support, addressing reliability and maintainability throughout the system life cycle.

The role requires hands-on maintenance, troubleshooting, and field support, with travel up to 50% CONUS/OCONUS. Join a mission-focused team delivering critical communications capabilities.

Qualifications

• Experience maintaining radio communication systems.
• Ability to diagnose and troubleshoot RF hardware, software, and networks.
• Familiarity with system monitoring and maintenance procedures.

Responsibilities

• Monitor the health and performance of radio communication systems.
• Perform preventive and corrective maintenance.
• Troubleshoot hardware, software, and network issues.
• Coordinate repairs and equipment replacements.
• Verify systems return to full operational status after maintenance.
• Diagnose communication failures and signal degradation.
• Analyze fault logs and system alarms.
• Resolve RF interference and coverage issues.
• Support field technicians during complex repairs.
• Escalate unresolved issues to engineering specialists or vendors.
• Maintain configuration baselines for radio equipment.
• Update firmware and software.

Skills

Radio communications

Preventive maintenance

Troubleshooting

System monitoring

Maintenance coordination

Job description

About Us

When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture.

The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields – each team member proud to serve our country with first‑class business services, while also making a difference for our Chugach shareholders.

At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high‑performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more!

If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences – then Chugach Government Solutions may be the right fit for you!

Position Location

This postion is based in Chesapeake, VA and will require travel up to 50% CONUS/OCONUS.

Job Overview

The In‑Service Engineering Agent (ISEA) SME provides technical, engineering, and lifecycle support to ensure operational readiness, reliability, and maintainability of systems throughout their service life. Specifically for external communications.

Essential Job Duties

System Maintenance and Support

• Monitor the health and performance of radio communication systems.
• Perform preventive and corrective maintenance.
• Troubleshoot hardware, software, and network issues.
• Coordinate repairs and equipment replacements.
• Verify systems return to full operational status after maintenance.

Technical Troubleshooting

• Diagnose communication failures and signal degradation.
• Analyze fault logs and system alarms.
• Resolve RF interference and coverage issues.
• Support field technicians during complex repairs.
• Escalate unresolved issues to engineering specialists or vendors.

Configuration Management

• Maintain configuration baselines for radio equipment.
• Update firmware and software.