Sub Shop Team Member: Fast-Paced, Customer-Focused

38027 Jersey Mike's North Liberty; North Liberty (IA); On-site; USD 17,000 - 21,000; Full time

Job summary

Jersey Mike's Subs in North Liberty, IA is seeking energetic crew members to join our team. You’ll greet customers, take orders, and help prepare fresh subs in a fast-paced, friendly environment, delivering great service with a smile.

No prior experience is required; we train you. Expect hands-on learning in food safety, point-of-sale operations, teamwork, and customer satisfaction, with opportunities to grow as you become a valued member of our Jersey Mike's family.

Qualifications

• Be energetic, hard-working, and ethical.
• Ability to understand and adhere to all company policies and procedures.
• Commitment to learning.
• Have strong desire to work as a Team Player.
• Flexibility to work day and nights shifts, weekends, and holidays.
• Ability to stand for long hours at a time and work in a fast-paced environment.
• Positive attitude and commitment to customer satisfaction.

Responsibilities

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
• Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
• Use specific kitchen machinery such as knives, grills, slicers, etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
• Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.

Skills

Energetic

Team player

Flexible

Customer-focused

Job description

Jersey Mike's Subs in North Liberty, IA is seeking energetic crew members to join our team. You’ll greet customers, take orders, and help prepare fresh subs in a fast-paced, friendly environment, delivering great service with a smile.

No prior experience is required; we train you. Expect hands-on learning in food safety, point-of-sale operations, teamwork, and customer satisfaction, with opportunities to grow as you become a valued member of our Jersey Mike's family.