Sub Shop Crew Member — Fast-Paced, Customer-Driven

Jersey Mike's Subs; Concord (CA); On-site; USD 17,000 - 22,000; Part time

Job summary

Jersey Mike's Subs in Concord, California is seeking energetic individuals to join our team and deliver great subs with a smile. You will greet customers, take orders, and collaborate with the line team to prepare sandwiches in a fast-paced environment.

We value teamwork, flexibility, and a positive attitude. Training is provided, and you will learn our high standards of quality, food safety, and customer service while growing with Jersey Mike’s culture.

Qualifications

• Energetic, hard-working and ethical.
• Ability to understand and adhere to all company policies and procedures.
• Commitment to learning and growth.
• Flexibility to work day and night shifts, weekends and holidays.

Responsibilities

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
• Work with the line team to prepare cold and hot subs to customer specifications, following cooking instructions, safety procedures and sanitary requirements.
• Use kitchen equipment such as knives, grills, slicers, etc.
• Maintain restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems per Jersey Mike's standards and policy.
• Maintain a neat appearance by wearing required uniform and adhering to dress code.

Skills

Customer service

Team player

Flexible schedules

Positive attitude

Ethical

Tools

POS system

Job description

Jersey Mike's Subs in Concord, California is seeking energetic individuals to join our team and deliver great subs with a smile. You will greet customers, take orders, and collaborate with the line team to prepare sandwiches in a fast-paced environment.

We value teamwork, flexibility, and a positive attitude. Training is provided, and you will learn our high standards of quality, food safety, and customer service while growing with Jersey Mike’s culture.