Stylist Support Manager - Luxury Retail Ops Leader

Saks Fifth Avenue Llc; New Mexico; On-site; USD 86,000 - 108,000; Full time

Benefits offered by this job

Medical insurance

Employee discount

401(k) retirement plan

Job summary

Neiman Marcus in New Mexico is seeking a Stylist Support Manager who will lead a team of Stylist Assistants, ensuring world-class support to our Personal Stylists while upholding the highest standards of operational excellence.

You will coordinate off-site styling visits, home closet cleans, in-store events and trunk shows, manage logistics and inventory flow, and mentor talent to deliver white-glove service to high-end clients.

Qualifications

• Experience leading support teams or operations in luxury service or retail.
• Strong logistics, inventory, or event coordination background.
• Proficiency with clienteling tools and scheduling software; Excel required.

Responsibilities

• Lead & develop the assistant team to execute company standards.
• Oversee styling visit logistics, including transport and post-visit processing.
• Execute client events; manage setup and breakdown of in-store styling events and trunk shows.
• Maintain service standards with regular quality checks in fitting rooms and styling suites.
• Monitor inventory and merchandise flow; ensure proper product selection for stylists.
• Resolve operational friction; act as primary contact for logistics issues.
• Talent management: hire, train, onboard assistants; build a pipeline.
• Performance oversight with the Personal Stylist Manager to maximize productivity.

Skills

Logistics

Leadership

Problem solving

Detail oriented

Discretion

Clienteling tools

Scheduling software

MS Office

Excel

Tools

MS Office

Scheduling software

Clienteling tools

Job description

Neiman Marcus in New Mexico is seeking a Stylist Support Manager who will lead a team of Stylist Assistants, ensuring world-class support to our Personal Stylists while upholding the highest standards of operational excellence.

You will coordinate off-site styling visits, home closet cleans, in-store events and trunk shows, manage logistics and inventory flow, and mentor talent to deliver white-glove service to high-end clients.