Stylist (Somerset)

gorjana; Troy (MI); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Generous employee discount

Paid Time Off

Medical, Vision, and Dental Insurance

401K with employer match

Job summary

A leading jewelry brand in Troy, Michigan is seeking a stylist who embodies their brand through exceptional customer service and styling expertise. You will interact warmly with guests, creating memorable experiences while maintaining store standards. The role involves a flexible schedule, including evenings and weekends, and requests a passion for the gorjana brand. Competitive wages ranging from $18 to $21 per hour, along with commission based on sales, are offered along with various benefits including medical insurance and 401K.

Qualifications

• Must be 18 years of age or older.
• Ability to lift or move at least 50 lbs.
• Ability to stand and/or walk for at least 6 hours per shift.

Responsibilities

• Provide exceptional customer service to enhance brand loyalty.
• Style jewelry to inspire guests and create memorable experiences.
• Maintain store visuals and operational standards.

Skills

Customer service orientation

Passion for fashion

Team collaboration

Job description

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service.

Day to Day Includes

Customer Service:

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them.
• You are a brand ambassador, eager to share your passion for gorjana with others.
• You curate memorable experiences for each guest, surprising and delighting them with our service standards.
• You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.
• You are solution‑oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.

Styling:

• You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
• You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.
• You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.
• You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
• Conversion underpinned by authenticity is key - we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team.
• You are self‑motivated and seek to better your personal performance and that of your team on a daily basis.
• You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.
• You champion team success and customer satisfaction by participating in and encouraging team‑selling on the sales floor.
• You contribute to our people‑first approach by being positive, helpful, and respectful to others.
• You exhibit a team player mentality and enjoy working with team mates towards a common goal.
• You look for opportunities to pitch‑in, whether it is to support your team, store leadership or the customer, your initiative is what drives you.
• You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.

Operations:

• You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.
• You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
• You take initiative restocking and completing tasks in downtime to support store and sales readiness.
• You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.
• You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.

Additional Duties (not exhaustive):

• You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio.
• You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots.
• You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly.
• You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule.

Job Requirements

• Love for the gorjana brand
• Must be 18 years of age or older
• Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business
• Ability to lift or move at least 50 lbs
• Ability to bend, squat, twist, and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Must be legally authorized to work in the country in which the store is located
• Ability to open or close the store

At gorjana, you can expect:

• On‑site training, development, and mentorship
• Internal growth opportunities and pathways to leadership
• Generous employee discount and Monthly Product Allowance
• Amazing company culture
• Competitive Wages & performance‑based increases
• Medical, Vision, Dental and Life Insurance.
• Paid Time Off.
• 401K program, with employer match and matching program.

Compensation

• Hourly wage between $18 – $21 per hour plus commission, based on personal sales.

Equal Employment Opportunity

As set forth in gorjana’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.

We participate in E‑Verify to confirm employment eligibility for all new hires. E‑Verify compares information from your Form I‑9 to official records to confirm authorization to work in the United States.