Stylist - PT - Wrentham Outlet

AllSaints; Wrentham (MA); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Medical, Dental, Vision coverage

FSA / Dependent Care

Commuter & Parking savings

401(k) Matching

Parental Benefits

Life & Disability Coverage

Employee Clothing Discount

Job summary

AllSaints is seeking a part-time Stylist to be the link between products and customers on the shop floor. You will style customers, share product knowledge, and help the store look fabulous while supporting operations and personal shopping opportunities.

You will be trained with product knowledge and have opportunities to grow within AllSaints, contributing to a dynamic fashion-forward team in a busy North American setting.

Qualifications

• Friendly and attentive; you’ll interact with customers from around the world to deliver an exceptional experience.
• Knowledge of our brand, style and values; you’ll influence peers and customers.
• Can-do attitude with enthusiasm; heavy interaction on busy shop floors.
• Good problem solving under pressure with pace and empathy.
• Tech savvy; processing many transactions using in-store digital tools.
• Active awareness of campaigns, lookbooks and product launches; advocate for AllSaints.
• Strong attention to detail and presentation on the shop floor.

Responsibilities

• Spend majority of time on the shop floor styling customers in latest collections.
• Provide detailed product knowledge and create an exceptional brand experience.
• Maintain store aesthetics and ensure products are available and floor sets are up to standard.
• Handle stock replenishment, deliveries, and digital orders using in-store tools.
• Make service decisions to resolve issues while keeping customer loyalty.
• Greet customers and tailor approach to their visit objectives.
• Maintain clean staff areas and contribute to a collaborative team environment.

Skills

Customer service

Brand knowledge

Positive attitude

Problem solving

Tech proficiency

Brand campaigns

Attention to detail

Fashion passion

Job description

At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.

We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.

We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

THE ROLE

• As an AllSaints Stylist, you are the fundamental link between our products and customers.
• The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations and personal shopping.
• You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all times.
• You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with AllSaints are there for the taking.

WHAT WILL I BE DOING?

• Our stores are busy and the majority of your time will be spent on the shop floor. Your day will be varied, fast-paced and most importantly, fun!
• You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience
• You will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
• Stock replenishment, deliveries and digital orders will become part of your day to day, whilst utilising our digital tools to support a positive customer journey
• You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust
• You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result
• You will greet our customers into our store and tailor your approach to support the purpose of their visit
• Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times
• Working as one team with the same goal, you will support and observe your peers, seeking feedback to support your growth and development

WHAT SKILLS DO I NEED?

• Friendly and attentive; you'll constantly interact with customers in store from all over the world to provide an exceptional customer experience
• Awareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alike
• Can do attitude and lots of enthusiasm - there's a lot of time spent on interacting with customers and colleagues on our busy shop floors
• Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure
• Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store digital tools
• You’ll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of all things AllSaints
• Excellent attention to detail
• You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit

This is a part time hourly position available at a rate of: $16.45 USD/Hour, plus bonus potential.

ABOUT THE LOCATION

Our North America region is made up of 71 retail locations across the U.S. and Canada, with our flagship store in New York City. We are primarily based out of our Los Angeles studios, bringing our brand’s iconic aesthetic to West Hollywood, CA.

WHAT WE STAND FOR

The Customer is the Boss

We work as one proud team to get the best for our customers

One Team

We are joined up and encourage others to share their ideas

We Do What We Say We Will

We know our goals, and we work with clear outcomes in mind

We Are Responsible

We are self aware, understand the impact we have on others and are positive about the future

BENEFITS

Health and Wellbeing Benefits

AllSaints offers employees regularly working a minimum of 30 hours per week comprehensive Health & Wellbeing Benefits. Eligible employees may also choose to enroll family members, including a legal spouse/ registered domestic partner.

• Medical, Dental, Vision, and
• Flexible Spending Accounts (FSA) & Dependent Care Accounts
• Commuter & Parking Saving Accounts
• 401(k) Enrollment - Traditional 401(k)/Roth 401(k) with matching
• Enhance Paid Parental Benefits
• Voluntary Additional Life & Disability Coverage for Spouse and Child(ren)
• Basic Life and Disability
• Short/Long-Term Disability
• Employee Assistance Programs
• Personal Clothing Discount

Note: Availability of the benefits are based on location & employment type and may have certain eligibility requirements. AllSaints reserves the right to amend or withdraw these benefits at any time.

WeAreAllSaints

Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.

We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.

Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.

If you need any support or adjustments during your application, please get in touch with us and we are happy to help.